Japan Airlines Wheelchair Assistance is a dedicated service aimed at ensuring a smooth and comfortable travel experience for passengers with reduced mobility. The airline offers comprehensive support from the moment a ticket is booked until the traveler reaches their final destination. At the ticketing stage, passengers can request wheelchair assistance online, through the Japan Airlines customer service center, or via their travel agent. It’s recommended to make the request at least 48 hours in advance to ensure that all necessary arrangements can be made ahead of time. When arriving at the airport, passengers using Wheelchair Assistance are greeted by professional staff who provide check-in assistance at priority counters. The service includes help with document processing, seating arrangements, and escorting passengers through airport procedures efficiently and comfortably. Baggage assistance is also provided. Trained staff handle checked luggage and assist with the transport of personal or medical devices, including manual and electric wheelchairs. Japan Airlines ensures that all mobility equipment is treated with care and returned promptly upon arrival. Passengers are guided through security, assisted during boarding and disembarkation, and kept informed with up-to-date flight information, including gate changes and delays. For connecting flights, assistance is available to help passengers transfer between gates or terminals smoothly. Japan Airlines’ 24/7 customer support team is available to answer questions, adjust requests, and offer additional help as needed. Staff are trained in accessibility awareness, ensuring respectful and thoughtful service for every passenger. With Wheelchair Assistance, the airline demonstrates a strong commitment to accessibility, providing personalized care and ensuring every passenger can travel with confidence, comfort, and dignity.