If one is using QuickBooks online version, you may locate the gear icon at the top-right of the page. If the Gear Icon in QuickBooks is missing, then just clean the cache and cookies of your web browser. The saved internet files may create bugs for the program. If you are not sure how to clear the cache and temporary internet files, worry not!

You may try using private mode in the browser, popularly known as Incognito mode in Google for Internet browsing. It is a private window that executes separately from the other activity of the normal browser. You can also switch to another browser if you are still unable to locate the gear icon.

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