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riemensolution
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Establishing an in-house multilingual call center India, like any other function, adds cost and effort. And a sizable one at that. You must determine how many multilingual customer support agents you require and for which languages. Suppose you want to provide multilingual customer support in all of those languages and target different countries. In that case, you'll need to bring in dedicated native-speaking agents for every language to run multilingual call center services for each of those countries. Having an in-house Multilingual call center means that you must spend time hiring, training, and managing your multilingual customer support agents for that country every time you expand your business to a new geography.