I’ve been receiving calls and letters from Malcolm S Gerald Group about a debt, and I’m not sure how to handle it. I’ve read some concerning things about aggressive collection tactics and potential violations of consumer rights. Has anyone else had experience with them? Did they follow fair debt collection practices, or did you experience harassment?

I want to make sure I handle this correctly and protect myself. Any advice on how to respond or deal with them effectively would be greatly appreciated! I found this resource that talks about their collection practices: Protection for Consumers.

Would love to hear your experiences—thanks in advance!