Vlada Randjelovic says his life at a Belgrade-based IT company became much harder when the firm introduced hybrid working. Randjelovic managed a sales team of 10 employees, half of whom chose to work in the office, while the other half worked from home. “I ended up having two worlds: one that existed in the office, the other remote,” he explains, “and they would only ever connect over Zoom meetings. I had to suddenly manage two separate teams doing the same work.”

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