The WBSEDCL follows hydro generation electricity process to produce the power to reduce the environmental concern and the WBSEDCL is situated with 5 Zones, 20 Regional Offices, 72 Distribution WBSEDCL Bill Payment Divisions and 512 customer care centers provided to solve the queries of consumers about their WBSEDCL bill. The WBSEDCL follows hydro generation electricity process to produce the power to reduce the environmental concern and the WBSEDCL is situated with 5 Zones, 20 Regional Offices, 72 Distribution Divisions and 512 customer care centers provided to solve the queries of consumers about their WBSEDCL bill.