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Avaya 72301X Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe the call flow for Call Park and Page
  • Identify how to verify and troubleshoot Branch Survivability

Topic 2
  • Describe tools and logs to troubleshoot AES
  • Explain the Branch Survivability and its configuration to achieve Survivability

Topic 3
  • Identify the key configuration steps for AES
  • Describe the key configuration steps for Internet Friendly Gateway

Topic 4
  • Identify the tools to troubleshoot Call Park and Page
  • Identify tools to troubleshoot Branch Survivability

Topic 5
  • Troubleshooting Avaya Communication Applications
  • Identify how to verify and troubleshoot current system status on AES

Topic 6
  • Describe the call flows for SIP Trunking and Remote Worker
  • Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence

Topic 7
  • Describe troubleshooting tools and techniques for Internet Friendly Gateway
  • Identify the call flow for Avaya Spaces Extension

Topic 8
  • Communication Applications Architecture
  • Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues

Topic 9
  • Communication Applications Troubleshooting Tools and Techniques
  • Describing the function and configuration of Avaya Presence Service with Avaya Breeze®


Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q58-Q63):

NEW QUESTION # 58
To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)

  • A. Licensing mode
  • B. Installation status
  • C. Cluster Status
  • D. Configured certificates
  • E. WebRTC Service within Service Management > Services

Answer: A,C,E
NEW QUESTION # 59
In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze ™ platform?

  • A. Use Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
  • B. Use puTTY SSH to the Avaya Breeze ™ platform, login as cust, then execute the swversion command.
  • C. Use puTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion - PresenceServices command.
  • D. Use Avaya Aura System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.

Answer: D
NEW QUESTION # 60
Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?

  • A. traceWEB and traceSM
  • B. traceSTUN, traceTURN, and traceCE
  • C. traceTURN, traceSTUN, and traceHTTP
  • D. traceHTTP and traceCE

Answer: A Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/100182172
NEW QUESTION # 61
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?

  • A. The count of mailbox password violation attempts
  • B. The amount of virtual memory used
  • C. The statistical information about voicemail boxes
  • D. The status information about the virtual machine

Answer: B
NEW QUESTION # 62
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?

  • A. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
  • B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
  • C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
  • D. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.

Answer: B
NEW QUESTION # 63
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