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SAP E-C4HYCP-12 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Troubleshooting > 12% | Troubleshoot issues with the SAP Commerce Suite (i.e. databases, clusters and cockpits). |
| General Support > 12% | Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features. |
| Configuration > 12% | Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite. |
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E-C4HYCP-12 PDF, E-C4HYCP-12 Valid Test Topics
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SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions (Q21-Q26):
NEW QUESTION # 21
What must you do when you provide a workaround for a code glitch in an existing service, for example, ProductService?Note: There are 3 correct answers to this question.
- A. Implement a new custom service by extending the existing service.
- B. Replace all injections with a new ID for the new service.
- C. Override the alias of the original bean definition.
- D. Modify the existing bean definition with the new service.
- E. Add a new bean definition with a new ID for the new service.
Answer: A,D,E
NEW QUESTION # 22
What should you do before you report incorrect software behavior to SAP (third-level support)?Note: There are 2 correct answers to this question.
- A. Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.
- B. Test the issue on the customer's SAP Commerce installation.
- C. Tell the customer that the reported problem will be fixed in a future patch release.
- D. Document the complete technical environment information of the system where the incident occurred to provide to SAP.
Answer: A,D
NEW QUESTION # 23
You enable the automatic reset in the Backoffice Framework configuration.When is the reset triggered?Note: There are 2 correct answers to this question.
- A. After you login again
- B. After you logout
- C. After the next compilation
- D. On the next server startup
Answer: A,B
NEW QUESTION # 24
What activity does SAP recommend to escalate an SAP support incident?
- A. Contact the Customer Interaction Center (CIC).
- B. Contact the incident processor directly via e-mail and increase the priority of the incident.
- C. Contact the customer's Customer Engagement Executive (CEE).
- D. Create another incident with very high priority (P1).
Answer: D
NEW QUESTION # 25
A customer reports an error and provides the following snippet of a log file:INFO | jvm 1 | srvmain
| 2013/11/15 21:36:38.829 | ERROR ImpExWorker<1/4> [MultiThreadedImpExImportReader] line 11 at main script: worker 1 got error com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint
'PK 3819157796645776366'. Cannot insert duplicate key in object 'dbo.users'. The duplicate key value is (8796126019588).INFO | jvm 1 | srvmain | 2013/11/15 21:36:38.876 | de.hybris.platform.jalo.JaloSystemException: com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'PK 3819157796645776366'. Cannot insert duplicate key in object 'dbo.users'. The duplicate key value is (8796126019588).[HY--1]What could be the root cause of the error?Note: There are 2 correct answers to this question.
- A. A primary key is used in the database instead of a unique index.
- B. The current PK sequence value is corrupt.
- C. SAP Commerce verifies that the key is NOT unique and reports an exception.
- D. The database engine verifies that the key is NOT unique and reports an exception
Answer: C,D
NEW QUESTION # 26
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