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Oracle 1z0-1003-22 Exam Syllabus Topics:

Topic Details
Topic 1
  • Understand the Capabilities of the OFS Plug-in Framework
  • Describe Inventory Use and Inventory Types

Topic 2
  • Explain the Capabilities of OFS Applications
  • Configure Resources and Resource Types

Topic 3
  • Describe Activities and Activity Type Features
  • Resources and Resource Types

Topic 4
  • Describe Inventory Use and Inventory Types
  • Describe Users and User Type Settings

Topic 5
  • Explain the Capabilities of the Where's My Technician Theme
  • Describe Routing Optimization Options

Topic 6
  • Describe Collaboration Features
  • Describe Routing Plan Capabilities
  • Explain the Usage of Work Skills

Topic 7
  • Describe Quota, Capacity and Booking Options
  • Describe Resource and Resource Type Settings

Topic 8
  • Explain the Usage of Filters within OFS
  • Inventory and Inventory Types

Topic 9
  • Explain Duration and Travel Statistics
  • Explain the Capabilities of OFS Forms


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Oracle Field Service 2022 Implementation Professional Sample Questions (Q69-Q74):

NEW QUESTION # 69
You want to create a new Activity Type.
Which three features are disabled when you select "Multi-day activity"?

  • A. support of preferred resources
  • B. enable "not started" trigger
  • C. enable "day before trigger"
  • D. support of time slots
  • E. calculate activity duration using statistics
  • F. support of links

Answer: B,C,F Explanation:
https://docs.oracle.com/cloud/august2015/servicecs_gs/FAMDA/FAMDA.pdf
NEW QUESTION # 70
Which option is correct when "Sharing of the skill in Teamwork" is set to "Summary" for the technicians that have the option to share skills?

  • A. The team gets the maximal work skill level of all the team members.
  • B. The assigned work skill assigned to a member does not affect the skills of the team.
  • C. The team gets the total sum of work skill levels of just one of the team members.
  • D. The team gets the total sum of work skill levels of all the team members.

Answer: B
NEW QUESTION # 71
Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.

  • A. Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  • B. Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  • C. Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
  • D. Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.

Answer: C Explanation:
Reference https://docs.oracle.com/en/cloud/saas/field-service/18c/facmu/working-with-activities.html#t_createActivityLinkTypes
NEW QUESTION # 72
A company has a policy in which all of their technicians' working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.
Resource 'start' locations are set to their home addresses and 'end' locations are set to the office depot address.
What Resource Type settings ensure that routing will support this requirement?

  • A. 'Working Time does not include the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
  • B. 'Working Time does not include the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.
  • C. 'Working Time includes the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
  • D. 'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.

Answer: D
NEW QUESTION # 73
Your customer wants their field technicians to identify potential upsell opportunities for a premium service they offer by asking their customer whether they would be interested in receiving a free three-month trial.
The technician needs to capture and validate customer details to complete this three-month trial. Which three configurations meet this requirement?

  • A. Create a String property with a Phone element and use a Regular Expression to ensure onl.
    properly formatted phone number can be entered if the customer would like to receive additional information
  • B. Create a File property with a Signature element for customers to complete if they are interested in receiving the trial.
  • C. Create a String property with an Email element and use Formatting to ensure that only a valid email address can be entered if the customer would like to receive additional information.
  • D. Create an Enumeration property with two radio buttons, one for "Yes" and another for "No".
  • E. Create an Integer property with two check boxes, one for "Yes" and another for "No".

Answer: B,C,D
NEW QUESTION # 74
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