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Cisco 500-444 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe a PCCE site addition Describe Single Sign-On Explain scripting, Troubleshooting
Topic 2	Describe the Diagnostic Framework Describe software preparation
Topic 3	Understand Applied CCE Troubleshooting Explain the Flows and Process review
Topic 4	Explain CUIC Live Data Finesse Integration Understand Integration Wizard
Topic 5	Explain the personalization of the PCCE Dial Plan PCCE Implementation Initialization
Topic 6	Understand deployment from configuration to validation PCCE implementation – Configuration

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Cisco Contact Center Enterprise Implementation and Troubleshooting Sample Questions (Q29-Q34):

NEW QUESTION # 29
Which two descriptions apply to UC on UCS Spec Based? (Choose two.)

• A. may be available as a packaged offer such as the Cisco Business Edition 7000 Platform
• B. VMware vCenter is required
• C. defined as Rule Based
• D. VMware vSphere is optional
• E. defined as Configuration Based

Answer: A,E Explanation:
UC on UCS Spec Based is a simplified way of deploying a Unified Communications (UC) solution using the Cisco Business Edition 7000 (BE7000) platform. It is defined as Configuration Based, meaning that the configuration is predefined and the customer is not required to manually configure the system. Additionally, it may be available as a packaged offer, as is the case with the BE7000 platform. Reference: https://www.cisco.com/c/en/us/products/unified-communications/uc-on-ucs-spec-based/index.html
NEW QUESTION # 30
What are two roles of a Certificate Authority (CA) in a trusted third-party CA certificate? (Choose two.)

• A. to issue a CA signed Identity certificates
• B. to provide validation of certificate requests
• C. to provide domain validation certificate
• D. to generate a new Certificate Signing Request (CSR)
• E. to import the root CA certificate to each component

Answer: A,B Explanation:
1. to provide validation of certificate requests: A CA is responsible for verifying the identity of an entity before issuing a certificate. This includes verifying the entity's identity, such as by checking government-issued identification or business registration documents.
2. to issue a CA-signed Identity certificates: After validating the entity's identity, the CA issues the certificate, which is signed by the CA's private key. This certificate can be used to authenticate the identity of the entity, establish trust and secure communication.
References:
https://tools.ietf.org/html/rfc5280
https://www.globalsign.com/en/ca-services/what-is-a-ca/
NEW QUESTION # 31
What are two functions of a SIP Proxy Server? (Choose two.)

• A. connects to Call Router
• B. handles box-to-box redundancy
• C. helps to centralize the administration and call control
• D. centralizes dial plans
• E. load balancer for HTTP and SIP

Answer: C,D Explanation:
A SIP Proxy Server is a network element that helps to centralize the administration and call control, as well as the management of SIP sessions. It can also be used to centralize dial plans, which are the instructions that are used to route calls. Additionally, a SIP Proxy Server can be used to provide load balancing, which helps to ensure that calls are routed to the most appropriate server. Reference: https://www.voip-info.org/sip-proxy-server/
NEW QUESTION # 32
What defines the DialPlan on a Cisco Voice Gateway/CUBE?

• A. ATR
• B. Voip voice
• C. Dial-Peers
• D. voice-class

Answer: C Explanation:
On a Cisco Voice Gateway or Cisco Unified Border Element (CUBE), the DialPlan is defined by the Dial-Peers. Dial-Peers are used to define the call routing and media flow. They are used to define the route patterns, call forwarding, call routing, call redirection, and Quality of Service (QoS).
NEW QUESTION # 33
Which sync job runs every 10 minutes to bring back the OUTOFSYNC machine to the IN_SYNC state?

• A. Push
• B. Manual differential
• C. OnDemand
• D. Automated differential

Answer: D Explanation:
The sync job that runs every 10 minutes to bring back the OUTOFSYNC machine to the IN_SYNC state is the Automated Differential sync job. This job compares the configuration files on the primary and secondary servers, copies the changes from the primary to the secondary, and then executes the configuration commands to bring the secondary server into the same state as the primary. The Manual Differential sync job is a similar process, but it requires user intervention to manually select the changes that need to be synchronized from the primary to the secondary server. The OnDemand sync job is a one-way process that pushes the configuration from the primary server to the secondary server, and the Push sync job is a one-way process that pushes the configuration from the secondary server to the primary server.
NEW QUESTION # 34
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