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CC4H52002 Exam Certification Details:
| Exam: | 80 questions |
| Level: | Associate |
| Cut Score: | 61% |
| Sample Questions: | SAP CC4H52002 Exam Sample Question |
SAP CC4H52002 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| SAP Field Services Management and SAP Service Cloud < 8% | Describe how SAP Fiend Service Management fits into SAP Service Cloud and basic functionalities of SAP Field Service Management. |
| Analytics and Reports 8% - 12% | Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
| Integrations < 8% | Explain the basic concepts of integration between SAP Fiend Service Management and other products and end to end process flow |
| Customer Self Services via Core Now < 8% | Explain the entire end to end execution steps starting from consumer self-service to generate a service call and executing on it. |
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
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Exam CC4H52002 Training & Reliable CC4H52002 Exam Pattern
If you are looking to advance in the fast-paced and technological world, SAP is here to help you achieve this aim. SAP provides you with the excellent SAP Certified Application Associate - SAP Field Service Management 2005 practice exam, which will make your dream come true of passing the SAP CC4H52002 Certification Exam.
SAP Certified Application Associate - SAP Field Service Management 2005 Sample Questions (Q21-Q26):
NEW QUESTION # 21
What can you do using the data loader in the Master data module? Note: There are 3 correct answers to this question.
- A. Delete data records
- B. Merge Data Records
- C. Read Data Records
- D. Overwrite data records
- E. Create data records
Answer: B,D,E
NEW QUESTION # 22
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.
- A. Assign correct CRUD to user group
- B. Enable business rule
Answer: A,B
NEW QUESTION # 23
What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.
- A. Generate QA Reports within the captured Data
- B. Generate Checklist reports for the customer
- C. Assist technicians to capture resolutions
- D. Assist Technician to record time and material
Answer: A,C
NEW QUESTION # 24
How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.
- A. By giving service technicians the ability to schedule the additional training
- B. By adopting your workforce to accommodate for workers shifting perspectives
- C. By helping Employees learn more about next generation technologies
- D. By giving service technicians the ability to register for upcoming certifications
Answer: A
NEW QUESTION # 25
Which of the following is a mandatory field when you create a Smartform template?
- A. Label
- B. Version
- C. Category
- D. Description
Answer: C
NEW QUESTION # 26
......
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