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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

Topic Details
Topic 1
  • Map process requirements to OmniStudio capabilities and explain the interaction between them
  • Validate developed OmniScript processes to ensure client expectation alignment

Topic 2
  • Collect and group the customer 360 Information required to show to an end user
  • Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools

Topic 3
  • Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples
  • Identify business process step requirements and map them to OmniScript Components

Topic 4
  • Design Integration Procedures and related DataRaptors
  • Explain the capabilities, use cases and purpose of using FlexCards

Topic 5
  • Create fit
  • gap analyses between requirements and OmniStudio capabilities
  • FlexCards to ensure they meet customer requirements
  • needs


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Salesforce Certified OmniStudio Consultant Sample Questions (Q84-Q89):

NEW QUESTION # 84
Which of the following is a key difference between Integration Procedures and DataRaptors?

  • A. DataRaptors can invoke multiple actions in a single server call.
  • B. DataRaptors can access data from external sources.
  • C. Integration Procedures can retrieve data from multiple related objects.
  • D. Integration Procedures can access data from external sources.

Answer: D
NEW QUESTION # 85
What is the purpose of the Messaging element in OmniScript?

  • A. Display a warning to users based on logical conditions
  • B. Trigger an event to external data sources based on logical conditions
  • C. Send email/text to users based on logical conditions
  • D. Display a custom styled message

Answer: A
NEW QUESTION # 86
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers

  • A. Calculation
  • B. Messaging
  • C. Alert
  • D. Formula

Answer: B,D
NEW QUESTION # 87
In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?

  • A. Use the Radio Input property for a Step or Block element
  • B. Add Cancel and Save options for the user
  • C. Use the Conditional View property on a Step or Block element
  • D. Create child OmniScripts for branched flow

Answer: C
NEW QUESTION # 88
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?

  • A. Add a new Step element with Input elements
  • B. Add an LWC component
  • C. Add an Input Action to a Step
  • D. Add a embedded FlexCard

Answer: A
NEW QUESTION # 89
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