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CompTIA 220-1102 Exam Syllabus Topics:

Topic Details
Topic 1
  • Summarize environmental impacts and local environmental controls
  • Identify basic features of Microsoft Windows editions

Topic 2
  • Given a scenario, implement workstation backup and recovery methods
  • Identify common features and tools of the macOS
  • desktop OS

Topic 3
  • Given a scenario, perform OS installations and upgrades in a diverse OS environment
  • Explain basic change-management best practices

Topic 4
  • Given a scenario, install and configure browsers and relevant security settings
  • Identify common features and tools of the Linux client
  • desktop OS

Topic 5
  • Given a scenario, configure a workstation to meet best practices for security
  • Compare and contrast wireless security protocols and authentication methods

Topic 6
  • Given a scenario, troubleshoot common personal computer (PC) security issues
  • Given a scenario, troubleshoot common mobile OS and application issues

Topic 7
  • Summarize various security measures and their purposes
  • Explain common methods for securing mobile and embedded devices

Topic 8
  • Given a scenario, configure Microsoft Windows networking features on a client
  • desktop
  • Explain common social-engineering attacks, threats, and vulnerabilities

Topic 9
  • Explain the importance of prohibited content
  • activity and privacy, licensing, and policy concepts
  • Given a scenario, use the appropriate Microsoft command-line tool

Topic 10
  • Given a scenario, use proper communication techniques and professionalism
  • Given a scenario, use features and tools of the Microsoft

Topic 11
  • Given a scenario, use best practice procedures for malware removal
  • Given a scenario, apply application installation and configuration concepts


CompTIA A+ Certification Exam: Core 2 Sample Questions (Q121-Q126):

NEW QUESTION # 121
A technician is reimaging a desktop PC. The technician connects the PC to the network and powers it on. The technician attempts to boot the computer via the NIC to image the computer, but this method does not work. Which of the following is the MOST likely reason the computer is unable to boot into the imaging system via the network?

  • A. The computer's CMOS battery failed.
  • B. The computer's NIC is faulty.
  • C. The Ethernet cable the technician is using to connect the desktop to the network is faulty.
  • D. The PXE boot option has not been enabled

Answer: D Explanation:
The most likely reason the computer is unable to boot into the imaging system via the network is that the PXE boot option has not been enabled. PXE (Preboot Execution Environment) is an environment that allows computers to boot up over the network, instead of from a local disk. In order for this to work, the PXE boot option must be enabled in the computer's BIOS settings. As stated in the CompTIA A+ Core 2 exam objectives, technicians should know how to enable PXE in BIOS to enable network booting on a computer.
NEW QUESTION # 122
A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

  • A. acceptable use policy.
  • B. non-disclosure agreement
  • C. regulatory compliance requirements.
  • D. incident response procedures

Answer: A Explanation:
Explanation
Logging into a user's account without their explicit permission is a violation of the acceptable use policy, which outlines the rules and regulations by which a user must abide while using a computer system. By logging into the user's account without their permission, the technician would be violating this policy.
Additionally, this action could be seen as a breach of confidentiality, as the technician would have access to information that should remain confidential.
NEW QUESTION # 123
Which of the following OS types provides a lightweight option for workstations thai need an easy-to-use browser-based interface?

  • A. Chrome OS
  • B. macOS
  • C. Windows
  • D. FreeBSD

Answer: A Explanation:
Chrome OS provides a lightweight option for workstations that need an easy-to-use browser-based interface1
NEW QUESTION # 124
A company is Issuing smartphones to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?

  • A. Screen lock
  • B. Locator applications
  • C. Remote wipe
  • D. Anti-malware

Answer: C Explanation:
This is because remote wipe allows the data on the smartphone to be erased remotely, which helps to ensure that sensitive data does not fall into the wrong hands.
NEW QUESTION # 125
A developer is creating a shell script to automate basic tasks in Linux. Which of the following file types are supported by default?

  • A. .py
  • B. .vbs
  • C. .js
  • D. .sh

Answer: D Explanation:
Explanation
https://www.educba.com/shell-scripting-in-linux/
NEW QUESTION # 126
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