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Oracle 1z0-1037-22 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe products and categories B2C Service Knowledge Foundation
Topic 2	Use Knowledge Advanced Search Capabilities Explain the dashboard feature
Topic 3	B2C Service Products and Services - Common Features Manage Knowledge Advanced Content

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Oracle Knowledge Management 2022 Implementation Professional Sample Questions (Q35-Q40):

NEW QUESTION # 35
Examine these statements about products, categories, and dispositions:
1. Maximum hierarchy level of product/category is five.
2. A disposition cannot be seen in the customer portal.
3. Deleting a product classification will not cause any issue in rules.
4. A parent product can only be deleted after deleting all child products.
Which statements are true?

• A. 2 & 3
• B. 3 & 4
• C. 1 & 2
• D. 1 & 4
• E. 2 & 4

Answer: E
NEW QUESTION # 36
You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?

• A. You must correct the spelling manually.
• B. You must check if alternative synonyms exist.
• C. Knowledge Advanced does not accept words that are not in the dictionary.
• D. The tuning process automatically corrects it.

Answer: A Explanation:
When you tune a user question, you are adding or changing objects in the Intelligent Search Dictionary.
The tuning process corrects common, misspelled words automatically. However, if you enter a word that the tuning process does not recognize, or it returns a word not synonymous with your meaning, you must correct the spelling manually.
Reference:
Oracle Service Cloud, Knowledge Advanced Administration Guide, November 2016, page 51
NEW QUESTION # 37
What is the maximum size of a file attachment that can be attached to an Answer using the answer workspace?

• A. 20 MB
• B. 30 MB
• C. 5 MB
• D. 25 MB
• E. 10 MB

Answer: A Explanation:
20MB is the maximum as well as the default.
Reference:
http://communities.rightnow.com/posts/7e961ac4d6?commentId=46204#46204
NEW QUESTION # 38
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

• A. service = new RightNowSyncPortClient();service.ClientCredentials.UserName = "test" ;_service.ClientCredentials.Password = "password";
• B. service = new RightNowSyncPortClient();service.ClientCredentials.UserName.UserName = "test" ;_service.ClientCredentials.UserName.Password = "password";
• C. service = new RightNowSyncPortClient();service.UserName.UserName = "test" ;_service.UserName.Password = "password";
• D. service = new RightNowSyncPortClient();service.UserName = "test" ;_service.Password = "password";

Answer: B Explanation:
Example code:
var client = new RightNowSyncPortClient();
client.ClientCredentials.UserName.UserName = "";
_client.ClientCredentials.UserName.Password = "";
Reference:
http://eatcodelive.com/2016/05/19/get-all-users-from-oracle-rightnow-soap-api-with-c/
NEW QUESTION # 39
Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports? (Choose three.)

• A. Click-Though Rate of External Documents
• B. Words without Concepts
• C. Search Accuracy
• D. Article Aging
• E. Questions with High Score Answer

Answer: A,B,D Explanation:
Accessing Analytics Reports
Use the following procedure to access Knowledge Advanced Analytics reports.
To view the following reports, select Common, Data Integration and the report.
To view the following reports, select OKCS and the report.
Reference:
Oracle Service Cloud, Knowledge Advanced Administration Guide, 18A, page 75
NEW QUESTION # 40
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