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Overview about SALESFORCE CRT-251 Exam

• Format: Multiple choice, multiple answer
• Registration Fee: 200 USD
• Number of Questions: 60
• Retake Fee : 100 USD
• Passing Score: 68%

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SALESFORCE CRT-251 Exam Reference, SALESFORCE Documents

Salesforce Certified Sales Cloud Consultant Sample Questions (Q212-Q217):

NEW QUESTION # 212
The sales management team of Universal Containers has noticed that opportunities are taking longer to close. Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? (Choose two.)

• A. Report on campaign return on investment (ROI)
• B. Dashboard of opportunity stage duration
• C. Dashboard of month-over-month trend of lead conversions
• D. Report on the discount approval time for quotes

Answer: B,D
NEW QUESTION # 213
Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts. CK's admin confirmed that users have the correct permissions and record access to the contacts they want to see.
What should a consultant recommend to yield better search results?

• A. Add company name next to contacts full name in the search window.
• B. Use quotation marks operator around contact's first and last name.
• C. Use parentheses operator to limit search to the Contacts object.
• D. Add LIKE keyword next to contact's full name in the search window.

Answer: A
NEW QUESTION # 214
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?

• A. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
• B. Create a new product and add it to the price book with the product manager as an owner.
• C. Create a trigger to set the product manager as owner for opportunities on the new product.
• D. Create a trigger to add the product management team to the sales team of relevant opportunities.

Answer: A
NEW QUESTION # 215
Sales representatives and partners of Northern Trail Outfitters (NTO) constantly complain about the poor quality of lead dat a. Leads are owned by the Vice President of Marketing, who has established a task force and a project to remedy the situation. Which approach should the task force consider to improve and maintain the quality of lead data? Choose 2 answers

• A. Create a workflow notification when leads are created with poor Quality data.
• B. Use Data.com to clean the existing lead data and new data going forward.
• C. Import the lead data using the Find Duplicates wizard on the lead object.
• D. Use tools like the Lead Import wizard to identify and remove duplicates.

Answer: B,D
NEW QUESTION # 216
A sales rep notices they can edit some opportunities associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own. Which three reasons could explain the sales rep's experience?
Choose 3 answers

• A. Sharing Rules for opportunities are set to Manager Groups.
• B. Opportunity visibility allows View access to opportunities owned by others and associated with accounts they own.
• C. The organization-wide defaults for opportunities are set to Private.
• D. All provisioned Opportunity object permissions enable Read access with all accounts the sales rep.
• E. Some opportunities associated with the sales rep's account are owned by other users.

Answer: B,C,E
NEW QUESTION # 217
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