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SAP CC4H22512 Exam Syllabus Topics:

Topic	Details
Topic 1	Identify the various ways to measure results how to categorize the customer base based on value
Topic 2	Define concepts related to Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding Articulate the kinds of ecommerce integrations available
Topic 3	Identify the basics of contact segmentation and what channels are available for marketing users Execute functions related to VCE, ESL, CRM Ads, Mobile Engage Push and In-app
Topic 4	Email channel setup and compliance, and account security settings in order to apply these concepts in implementation Automations (AC and Interactions) Open Time Content
Topic 5	Define concepts related to Email Analytics, Revenue Analytics, and Channel Analytics in order Define product recommendations, their source, and their application

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SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Sample Questions (Q27-Q32):

NEW QUESTION # 27
A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send?

• A. Membership upgrade
• B. Abandoned cart
• C. Order delay notification
• D. Password retrieval message

Answer: C,D
NEW QUESTION # 28
You are trying to send a testmail, but the following error message appears: "Unable to launch mailing because some mandatory fields are empty or invalid. Please check all mandatory fields and try again." What could be causing this error?

• A. Style settings
• B. Image alternative text
• C. From (name) and From (email address)
• D. Subject line

Answer: C,D
NEW QUESTION # 29
A test user received an email with a form to confirm a premium newsletter subscription. The content of the opt-in invitation has a typo: "Yes, I WULD like to receive emails about new products and special promotions." Where can you correct this?

• A. My profile > Form default language
• B. Management > Form Settings > Opt-in invitation and interests
• C. Channels > Email campaigns
• D. Management > Form settings > General format

Answer: B
NEW QUESTION # 30
Some web recommender widgets can be placed on any page in your website. What are some examples of these widgets?

• A. Home widget
• B. Also-bought widget
• C. Last-purchase widget
• D. Personal widget

Answer: A,B
NEW QUESTION # 31
You want to prevent a specific coffee brand, "GALLO", from being recommended on your website, although it will still be available to purchase. How can you do this?

• A. Use command (['exclude', 'brand', 'is', 'ALL']) on all pages.
• B. Use command (['include', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee product's pages.
• C. Use command (['exclude', 'brand', 'is', 'GALLO']) when requesting recommendations on coffee products' pages.
• D. Set available to false in product catalog for all products the brand.

Answer: C
NEW QUESTION # 32
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