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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution Given customer expectations around data volumes
Topic 2	Given a scenario in which the designed solution is being implemented Given a scenario in which the design document is being shared
Topic 3	Design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution Given the identified business needs, vision, and current customer landscape
Topic 4	Define the incremental steps necessary to reach the recommended future end state that supports business outcomes choose the preferred method for integrating data across different clouds
Topic 5	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution
Topic 6	Given a defined future state B2B multi-cloud solution architecture alongside business requirements Define the functional and technical solution
Topic 7	Eensure that stakeholders are appropriately enabled to manage the solution moving forward Define the strategy to migrate data
Topic 8	Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap Given information gathered during discovery
Topic 9	Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution Identify design options and their associated risks

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q25-Q30):

NEW QUESTION # 25
A shipping and logistics company uses Sales Cloud, Service Cloud, and Marketing Cloud. It relies on Salesforce standard reports for its current KPIs. However, the company wants to see report trends and complex analytics. It also wants the reports to be visible to salesforce users as well as non-Salesforce users.
Which recommendation should a solution Architect make to meet the company's needs?

• A. Sales Cloud Einstein
• B. CRM Analytics
• C. Reporting snapshots
• D. Standard Dashboards

Answer: B Explanation:
CRM Analytics is a platform that provides advanced analytics and AI capabilities for Salesforce users. It allows users to create interactive dashboards and visualizations, explore data with natural language processing, and discover insights with predictive modeling.
https://www.salesforce.com/products/crm-analytics/overview/
CRM Analytics provides an enterprise-level, on-demand reporting solution that empowers users to access, analyze, and act upon critical business data in real-time. It includes pre-built dashboards, reporting tools, and data models to provide advanced analytics and insights. It can also be configured to allow non-Salesforce users to access the reports.
NEW QUESTION # 26
Universal Containers (UC) is about to start a massive digital transformation project across multiple service channels. UC plans on using Service Cloud, Omni-Channel, chatbots, Knowledge, and Einstein AI throughout all the service capabilities. Before discovery can start, the key stakeholder would like to see the automated chat capabilities in action. They currently use a third-party Knowledge Base and are wondering what is the value of it over Salesforce Knowledge. They believe it will be chatbots but they are unsure.
What is one of the key benefits the Solution Architect should address within the context of the demo?

• A. Demo how the chatbot can provide a response to a customer's request by bringing together content from Knowledge articles.
• B. Demo how the chatbot can anticipate the responses of the customer before they make it, and generate Knowledge article responses based on what they have bought.
• C. Demo how a human being can have a real conversation with an Einstein Al-driven chatbot.
• D. Demo how the chatbot can utilize Knowledge within it to deflect customer issues before a case is created.

Answer: D Explanation:
This answer shows how the chatbot can leverage Knowledge articles to provide relevant and helpful information to customers without requiring them to contact a live agent. This can improve customer satisfaction and reduce service costs.
https://trailhead.salesforce.com/content/learn/modules/servicebotsbasics/learn-about-einstein-bots
NEW QUESTION # 27
Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.
Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?
Choose 2 answers

• A. The connector lets you sync simple products with a flat price.
• B. The connector is a two-way sync for product and pricing logic.
• C. Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic
• D. The connector does not support syncing complex CPQ bundles.

Answer: A,D Explanation:
https://help.salesforce.com/s/articleView?id=sf.icxb2bcarttoquoteconnector.htm&language=enUS&type=5 According to 1, the connector lets you sync simple products with a flat price between CPQ and B2B Commerce. However, it does not support syncing complex CPQ bundles, such as nested bundles or option constraints. You need to use custom code or a third-party solution to sync complex bundles.
NEW QUESTION # 28
Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived dat a. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

• A. The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
• B. Picklist fields will need to be loaded as Text fields into the big Object.
• C. The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.
• D. Picklist fields will need to be marked as required for indexing in the Big Object

Answer: A,B Explanation:
https://developer.salesforce.com/docs/atlas.en-us.222.0.objectreference.meta/api/bigobject.htm Big objects are a way to store and manage massive amounts of data on the Salesforce platform12.
Big objects support custom Salesforce Lightning and Visualforce components rather than standard UI elements3.
Big objects do not support picklist fields, so they need to be loaded as text fields into the big object2.
Big objects do not support standard SOQL queries, so they need to use Async SOQL to query data from them2.
NEW QUESTION # 29
Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

• A. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
• B. Make internal organization-wide defaults Public Read Only to create external visibility.
• C. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.
• D. Enable External Sharing Model to create external organization-wide defaults.

Answer: D Explanation:
Enable External Sharing Model to create external organization-wide defaults. This allows you to set different sharing settings for internal and external users based on profiles or roles. You can also use criteria-based sharing rules to grant access to records based on field values1.
https://architect.salesforce.com/diagrams/template-gallery/automotive-dealer-solution-architecture
NEW QUESTION # 30
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