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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

Topic	Details
Topic 1	Explain the purpose and benefits of Integration Procedures and DataRaptors Explain the basic structure of an OmniScript
Topic 2	Map process requirements to OmniStudio capabilities and explain the interaction between them Validate developed OmniScript processes to ensure client expectation alignment
Topic 3	Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples Identify business process step requirements and map them to OmniScript Components

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Salesforce Certified OmniStudio Consultant Sample Questions (Q82-Q87):

NEW QUESTION # 82
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?

Choose 3 answers

• A. View credit score history
• B. Make a payment
• C. View statements
• D. Request higher limit
• E. Verify a transaction

Answer: A,B,C
NEW QUESTION # 83
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?

• A. Try Catch
• B. Batch jobs
• C. Chaining
• D. Conditions

Answer: C
NEW QUESTION # 84
A company needs a guided process for their internal support department that will provide the following functionality:
* Allow the user to enter their employee id
* Retrieve name, mobile phone, title, and email using the employee id
* Display the user's details on a page
* On another page, allow the user to enter case details, including subject, category, severity, and description Which three elements should the consultant recommend to meet these requirements using an OmniScrip?
Choose 3 answers

• A. DataRaptor Post Action
• B. Calculation Action
• C. Messaging
• D. Steps
• E. DataRaptor Extract Action

Answer: A,D,E
NEW QUESTION # 85
A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information.
Which tool should a consultant recommend to meet this requirement?

• A. FlexCards
• B. Omniscript
• C. Visualforce Page
• D. Lightning web components

Answer: D
NEW QUESTION # 86
Which three functions are performed by Action elements in OmniScript?
Choose 3 answers

• A. Get and update data through APIs
• B. Organize data into multiple pages
• C. Get and update data in Salesforce
• D. Send DocuSign emails for signature
• E. Display error messages to the user

Answer: A,C,D
NEW QUESTION # 87
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