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Benefits of Preparation for Administrator (CRT101)
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2023 CRT-101: Certification Preparation for Administrator Exam –Professional New Study Questions
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Salesforce CRT-101 Exam Syllabus Topics:
Topic
Details
Topic 1
Describe the capabilities and implications of data validation tools
Describe the standard object architecture and relationship model
Topic 2
Distinguish between the various UI features that an administrator controls
Describe the capabilities of the Salesforce Communities
Topic 3
Describe the impact of the sharing model on reports
Understand the implications of activating, deactivating, or freezing a user
Topic 4
Identify the capabilities and implications of the sales process
Describe capabilities and use cases for the approval process
Topic 5
Describe the capabilities of custom report types
Describe the capabilities of case management
Topic 6
Determine how to create and assign page layouts, record types
Identify tools and use cases for managing data
Topic 7
Describe the capabilities of the Salesforce Mobile App
Describe the capabilities of lead automation tools and campaign management
Salesforce Certification Preparation for Administrator Exam Sample Questions (Q174-Q179):
NEW QUESTION # 174 According to Sales Force, console is not for occasional users of SalesForce. The console is best set up for users who view SalesForce for 3 or more hours a day.
A. True
B. False
Answer: A NEW QUESTION # 175 Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message. which Solution Should be administrator suggest to meet this requirement?
A. Prebuilt Auto-Responses.
B. Prebuilt Quick Texts
C. Prebuilt Email Templates.
D. Prebuilt Flow Templates.
Answer: A NEW QUESTION # 176 Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be Causing reps to have inappropriate access to data on dashboards?
A. Dashboard Filters
B. Dynamic Dashboards
C. Public Dashboards.
D. Dashboard Subscriptions
Answer: B NEW QUESTION # 177 You can customize to restrict users ability to log in to saleforce.
A. Record Type
B. Security Settings
C. Role
D. Page Layout
E. Profile
Answer: E NEW QUESTION # 178 Which of the following statements is true about transferring leads?