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How to understand the Microsoft MS-720 exam basics

The Microsoft MS-720 certification exam is a challenging test of your knowledge, but it is also very comprehensive and thorough. The MS-720 certification exam tests your ability to understand the fundamentals of a voice over IP (VOIP) system and how it works with Microsoft Teams. You'll be tested on your understanding of the following areas: The MS-720 Voice Engineer certification tests the candidate's skills in all areas of a VOIP implementation for Microsoft Teams. It is one of four certifications available for Microsoft Teams. This article does not cover the other three certifications, but you can find information about them on the Microsoft website.

Microsoft Teams Voice Engineer Exam Certification Details:

Books / Training	Course MS-720T00: Microsoft Teams Voice Engineer
Passing Score	700 / 1000
Schedule Exam	Pearson VUE
Duration	120 mins
Number of Questions	40-60
Exam Price	$165 (USD)
Exam Name	Microsoft 365 Certified - Teams Voice Engineer Expert

Microsoft MS-720 Exam Syllabus Topics:

Topic	Details
Topic 1	Design and configure Location Based Routing (LBR) Recommend a Session Border Controller (SBC) solution based on PSTN connectivity
Topic 2	Troubleshoot call failures by using the Self-help Diagnostics in Microsoft 365 Admin Center Plan for integration of Certified Contact Center solutions
Topic 3	Validate Skype for Business hybrid configuration and connectivity Plan and configure Microsoft Teams Phones and Teams displays
Topic 4	Plan and Configure Microsoft Teams Phone Plan and Configure Direct Routing Plan and Configure Microsoft Teams Clients and Devices
Topic 5	Manage phone numbers for Microsoft Teams Calling Plans and Operator Connect Create a request to convert between Microsoft service and user numbers
Topic 6	Design network requirements by using the Network Planner in Microsoft Teams Identify configuration requirements between the SBC and Microsoft
Topic 7	Troubleshoot Teams client media issues by using Microsoft 365 Connectivity Tool Design and validate local internet breakout strategy for client media optimization
Topic 8	Identify requirements for Teams Calling Plans, Operator Connect, and Direct Routing Deploy and maintain a Survivable Branch Appliance (SBA)
Topic 9	Assign a resource account to an auto attendant or call queue Configure and Manage Microsoft Teams Phone for Voice Users
Topic 10	Investigate and diagnose calling issues by using an SBC SIP trace Choose between porting and acquiring numbers for Teams Calling Plans

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Microsoft Teams Voice Engineer Sample Questions (Q84-Q89):

NEW QUESTION # 84
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You connect a new Session Border Controller (SBC).
You need to verify that all the voice features work as expected for calls that traverse the SBC What should you use?

• A. Microsoft 365 network connectivity test tool
• B. the SIP Tester client script
• C. Microsoft Remote Connectivity Analyzer
• D. Microsoft Teams Network Assessment Tool

Answer: D
NEW QUESTION # 85
Your company has a Microsoft Teams Phone deployment that uses Direct Routing and a single carrier.
You deploy a new Session Border Controller (SBC) that shows as healthy in the Microsoft Teams admin center.
You place a test call over the new SBC, and the call succeeds.
When you attempt to transfer the call, the transfer fails. A portion of the SIP ladder is shown in the exhibit. (Click the Exhibit tab.)

What is a possible cause of the issue?

• A. The SSL certificate of the SBC is incorrect.
• B. notify is enabled in the SIP options of the SBC.
• C. The Refer on the SBC is misconfigured.
• D. The carrier rejects the format of the forwarded FROM number.

Answer: C Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/issues-with-call-transfers
NEW QUESTION # 86
Your company has offices in Seattle.
You deploy Microsoft Teams Phone. You have three Session Border Controller (SBCs) named SBC1, SBC2, and SBC3.
You need to configure voice routing to meet the following requirements:
* All calls to area codes 425 and 206 must attempt to go to SBC1, and if SBC1 is unavailable, fail over to SBC2.
* All other calls to the United States and Canada must go out through SBC2.
* International calls must go out through SBC2 or SBC3.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets.
Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer: ** Explanation:

Explanation
Graphical user interface, text, application, email Description automatically generated

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinevoiceroute?view=skype-ps
NEW QUESTION # 87**
What is a possible cause of the issue?

• A. The firewall blocks traffic to the signaling port on the SBC.
• B. TLS 1.2 is enabled on the SBC.
• C. Microsoft 365 Phone System licenses are not assigned to the users.
• D. The firewall blocks outbound traffic on port 443 to Microsoft Teams.

Answer: A Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
NEW QUESTION # 88
You are planning a Microsoft Teams Phone deployment that will use Direct Routing. You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC). Which IP address ranges should you allow through the firewall?

• A. 10.10.0.0/24 and 10.11.0.0/24
• B. 52.112.0.0/14 and 52.120.0.0/14
• C. 132.245.0.0/16 and 40.104.0.0/15
• D. 8.8.8.8/32 and 4.4.2.2/32

Answer: B Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan
NEW QUESTION # 89
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