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Microsoft Troubleshooting Microsoft Teams Sample Questions (Q20-Q25):

NEW QUESTION # 20
You need to resolve the issue reported by User2.
What ate two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Clear the browser cache.
• B. Reinstall the Teams client.
• C. Update the Teams client manually.
• D. Ask the user to log out of their user profile and then log in again.

Answer: A,B
NEW QUESTION # 21
You need to set up the calling environment for the sales and support departments.
Which setup paths should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer: ** Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
NEW QUESTION # 22**
A customer implements direct routing.
The customer reports that users are unable to receive or make phone calls. You observe that the Session Border Controller (SBQ is not healthy and that the Session Initiation Protocol (SIP) option headers have discrepancies.
You need to reconfigure the SIP option headers to resolve the issue.
How should you configure the SIP option headers? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer: ** Explanation:

NEW QUESTION # 23**
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to troubleshoot the issue.
Solution: Determine which calling policies are assigned to the user.
Does the solution meet the goal?

• A. No
• B. Yes

Answer: B Explanation:
https://learn.microsoft.com/en-us/MicrosoftTeams/teams-calling-policy
NEW QUESTION # 24
A company uses Microsoft Teams. Polices are assigned to users.
Users cannot record or use captions in Microsoft Teams meetings, but they can record 1:1 calls. Users must be able to record and use captions in meetings, but they should not be able to record 1:1 calls.
You need to troubleshoot the assigned policies.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer: ** Explanation:

NEW QUESTION # 25
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