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Our 500-445 exam questions have been widely acclaimed among our customers, and the good reputation in industry prove that choosing our study materials would be the best way for you, and help you gain the 500-445 certification successfully. With about ten years’ research and development we still keep updating our 500-445 Prep Guide, in order to grasp knowledge points in accordance with the exam, thus your study process would targeted and efficient.

Cisco 500-445 Exam Syllabus Topics:

Topic Details
Topic 1
  • Prepare PCCE for ECE and Integration
  • Explain ECE Installation process

Topic 2
  • ECE Administration and Configuration
  • Explain ECE Queues
  • Configure ECE

Topic 3
  • Explain Agent Single Sign-on for ECE
  • ECE Features and Troubleshooting

Topic 4
  • Describe Chat Entry Points
  • ECE Chat Administration

Topic 5
  • Explain CCE Scripting for Email and Storage Management
  • Explain ECE Administration Tasks

Topic 6
  • Explain ECE Email Administration
  • Describe Workflows
  • ECE Email Administration

Topic 7
  • Describe ECE Report types
  • Troubleshoot ECE
  • ECE Deployment

Topic 8
  • Explain Chat Operation and Chat Customization
  • Configure ECE for Chat


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500-445 Latest Dumps Book | Valid 500-445 Test Question

The TestKingIT 500-445 exam practice test questions will provide you with everything that you need to learn, prepare and pass the Implementing Cisco Contact Center Enterprise Chat and Email 500-445 exam. The TestKingIT 500-445 exam questions are the real PSE questions that will help you to understand the real Implementing Cisco Contact Center Enterprise Chat and Email 500-445 Exam Pattern and answers and you can easily pass the final Implementing Cisco Contact Center Enterprise Chat and Email 500-445 exam.

Cisco Implementing Cisco Contact Center Enterprise Chat and Email Sample Questions (Q52-Q57):

NEW QUESTION # 52
Which two requirements need to be removed from the domain account properties used for the MSSQL service on the database servers? (Choose two.)

  • A. Do not require Kerberos pre-authentication.
  • B. The account is sensitive and cannot be delegated.
  • C. A smart card is required for interactive logon.
  • D. Use DES encryption types for this account.
  • E. Password is not expired.

Answer: C,E
NEW QUESTION # 53
Which CLI command verifies the authenticity and integrity of a downloaded ISO?

  • A. Openssl dgst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
  • B. Openssl dgst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
  • C. Openssl dst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <|SO Image>
  • D. Openssl dst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>

Answer: A Explanation:
This command uses the OpenSSL tool to verify the authenticity and integrity of an ISO file by checking the signature against a public key. The -sha256 option specifies to use the SHA-256 algorithm, -keyform der specifies the key format is DER, -verify option is used to specify the public key file that is used to verify the signature and the -signature option is used to specify the signature file. It uses the SHA-256 algorithm to generate a digest of the ISO image, and then compares it to the digest that is stored in the signature file. If the digests match, it means the ISO file is authentic and has not been tampered with.
It's important to note that, the actual command may vary depending on the specific operating system and version of OpenSSL being used. Also, it's recommended to consult the Cisco documentation and your Cisco support team for further assistance.
NEW QUESTION # 54
What is the default value for the email media class set by the installer?

  • A. Cisco_email
  • B. ECE_Email
  • C. Emailmediaclass
  • D. Email_ ECE

Answer: C
NEW QUESTION # 55
When does the workflow assignment service publish a message to the application server?

  • A. when a new task is created
  • B. when a new email is assigned to a user
  • C. when the agent logs out
  • D. when the agent login in

Answer: A
NEW QUESTION # 56
How do chat entry points behave?

  • A. Each help link on a website can point to multiple entry points.
  • B. Multiple help links on a website can point to the same entry point.
  • C. Each help link on a website must point to a separate entry point.
  • D. Each help link on a website can point to the same entry point.

Answer: D
NEW QUESTION # 57
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