Forums » Discussions » How to Troubleshoot Problems with AOL Mail on Android?
To troubleshoot problems with AOL mail on Android, the available option is to force stop and restart the application again.
Start by opening the settings application.
Click on apps.
Click on AOL.
Choose to force stop.
If asked, click on force stop again to confirm.
Lastly, relaunch your application and attempt to reproduce the issue.
These are the steps to follow to quickly troubleshoot the problem with AOL mail on an Android device.
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Solutions to fix AOL mail not working on Android issues Software Update The foremost solution is to check if there is a software update pending. To check for Software Update, open Settings on your device and scroll down to the end to find about written as the last or second-last option – click on it. Now look for a version update, click to start, and then wait till it completes.
Force Stop We can try to force stop the application to re-launch it. First, open the Settings on your android device and locate the Apps option – tap on it. From the options, select AOL. You should see a Force Stop option – click on it. After it closes completely, reopens the app to see if it is now working fine.
Remove and Reinstall the application Swipe on your device’s home screen to reveal the menu; from that menu, locate the AOL app – press and hold the app icon to see options on it. From the options, select Uninstall. You can download it back on Google Play Store.
Mail Settings Configuration AOL email not working can be resolved by making necessary changes. Change AOL email settings to the given settings:
Incoming mail server – pop.aol.com
Incoming port number – 995
Security – SSL
Outgoing mail server – smtp.aol.com
Outgoing port number – 465
Security – SSL
Clear Cache Go to Settings on your device to locate Apps in the options – tap on Apps; from all the applications mentioned on the screen, tap AOL email, then choose Clear Cache of the app to empty it; wait for it to clear, then restart the app to see if it is now working smoothly.
The given solutions should serve to resolve the problem.