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Salesforce TVB-201 Exam Syllabus Topics:

Topic	Details
Topic 1	Knowledge Basics for LEX Formulas & Validation
Topic 2	Which Automation Tool is Right Salesforce User Basics
Topic 3	Sales Cloud Einstein Lightning App Builder Service Cloud Basics
Topic 4	Chatter Administration Service Cloud Essentials
Topic 5	Create a Process for Support Cases Data Management & Reporting
Topic 6	Salesforce Platform Basics Company-Wide Org Settings
Topic 7	Salesforce Mobile App Customization Leads and Opportunities

>> TVB-201 Guide <<

Pass Guaranteed Quiz 2023 Salesforce TVB-201: Trailhead Virtual Bootcamp for New Admins High Hit-Rate Guide

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Salesforce Trailhead Virtual Bootcamp for New Admins Sample Questions (Q120-Q125):

NEW QUESTION # 120
An administrator has assigned a permission set group with the two-factor authentication for
User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.
Which two prompts will happen when one of the users attempts to log in to Data Loader?
Choose 2 answers

• A. Users need to download and install an authenticator app on their mobile device.
• B. Users need to connect an authenticator app to their Salesforce account.
• C. Users need to get a security token from a trusted network using Reset My Security Token.
• D. Users need to enter a verification code from email or SMS, whichever has higher priority.

Answer: A,B
NEW QUESTION # 121
The administrator at AW Computing wants Account details, related lists, and Chatter feeds to each appear on separate tabs when viewing an Account.
Which type of page should the administrator create?

• A. Lightning record page
• B. Lightning page component
• C. Lightning page tab
• D. Lightning app page

Answer: C
NEW QUESTION # 122
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?

• A. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
• B. Reduce the number of case status values to five.
• C. Edit the status choices directly on the record type.
• D. Review which status choices are needed for each record type and create support processes for each that is necessary.

Answer: D
NEW QUESTION # 123
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?

• A. Einstein Case Routing
• B. Auto-response rule
• C. Case assignment rule
• D. Case escalation rule

Answer: C
NEW QUESTION # 124
Cloud Kicks wants to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?

• A. Stages
• B. Queues
• C. List Views
• D. Splits

Answer: D
NEW QUESTION # 125
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