Amazon kindle is a series of e-reading devices developed & marketed by Amazon itself. Amazon kindle PaperWhite is a product that provides you to access more than 1000 books at one click. Like any other electronics, device kindle is also an electronics device. It may stop performing the way it supports to function due to various reasons. Kindle PaperWhite Screen Frozen while in use is the most common reason. We are experts who are expertise in kindle tech support, call us 1855-935-5060 it’s toll-free.