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IT업계에 종사하는 분들은 치열한 경쟁을 많이 느낄것입니다. 치열한 경쟁속에서 자신의 위치를 보장하는 길은 더 많이 배우고 더 많이 노력하는것 뿐입니다.국제적으로 인정받은 IT인증자격증을 취득하는것이 제일 중요한 부분이 아닌가 싶기도 합니다. 다른 분이 없는 자격증을 내가 소유하고 있다는 생각만 해도 뭔가 안전감이 느껴지지 않나요? 더는 시간낭비하지 말고DumpTOP의Salesforce인증 Field-Service-Lightning-Consultant덤프로Salesforce인증 Field-Service-Lightning-Consultant시험에 도전해보세요.

Salesforce Field-Service-Lightning-Consultant 시험요강:

주제	소개
주제 1	Show how to use operating hours for service resources, accounts, work orders, and booking appointments Choose the appropriate action to manage a Service Appointment
주제 2	Explain the relationships between time sheets, timesheet entries, service resources Compare different filtering options for the Dispatcher Console
주제 3	Outline the differences between aerial versus street-level routing Distinguish between FSL license types and when to deploy them
주제 4	Understand different field service settings for FSL Administrator Configure Work Order processes, parameters, and Work Types
주제 5	Understand the usage of Field Service Lightning for DateTime tracking fields Explain the difference between a multi-day Service Appointment and a standard Service Appointment
주제 6	Given a scenario, decide the appropriate type of optimization service to use Recommend the appropriate Service Territories and their Members
주제 7	Distinguish between Field Service Mobile and Salesforce Mobile app capabilities Decide on the appropriate Schedule Policy to achieve the business requirements
주제 8	Determine the appropriate option to execute Complex Work in FSL Illustrate how to configure Work Order Milestones

최신 Field Service Lightning program Field-Service-Lightning-Consultant 무료샘플문제 (Q116-Q121):

질문 # 116
universal container want to track technician van stock using the field service lightning mobile app and ensure the technician report when part is used Which three data elements should a consultant recommend tracking to support this?
requirement
Choose 3 answers

• A. Product consumed
• B. Warehouse locations
• C. Inventory
• D. Products required
• E. Mobile locations

정답：A,D,E
질문 # 117
Universal Containers's (UC) Technicians use the iOS Salesforce Field Service mobile app to track Service Appointments. UC requires some customers to sign their Service Reports when work is completed. The majority of UC's customers receive a Service Report without signature capture.
How should a Consultant configure Salesforce Field Service to support customer signatures?

• A. Build a Flow on the Service Appointment record.
• B. Install an AppExchange eSignature solution.
• C. Generate a Service Report with a Signature Type.
• D. Supply each Service Technician with a portable printer.

정답：B
질문 # 118
One of Universal Containers' customers reported that the Technician sent to their site left without cleaning up the work area afterward.
How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?

• A. Assign the Technician to a new Service Territory.
• B. Create an Excluded Resource for the Account.
• C. Remove the Technician as a Preferred Resource.
• D. Create a new Work Order Validation Rule.

정답：B
질문 # 119
A customer support agent handles an in - bound case that requires a repair of an industrial oven at a busy restaurant. The work should be assigned to a repair technician in the area, even if the technician is currently working on another assignment. Which scheduling action should the consultant recommend to the customer support agent?

• A. Appointment booking
• B. Fill-in schedule
• C. Get candidates
• D. Emergency

정답：D
질문 # 120
universal container provides installation services for each of its products. Each product requires different number of times, and a different sets of installation tasks How should a consultant configure field service lightning to support this service

• A. Use work order to define the installation services for each product use work type to each work - use work type to track work for each customer - use service appointment
• B. Use the work type to define the installation services for each product- use work order to track work for each customer - use service appointment to assign the work
• C. Use cases to define the installation services for each product - use service appointment to track the work for each customer- use work order to assign the work
• D. Use service appointment to define the installation services for each product - use work order to track order for each customer use task to assign the work

정답：B 설명：
to assign the work
질문 # 121
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