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NEW QUESTION # 11
Given no additional configuration settings, what statement is true regarding this workgroup?
Answer: B
NEW QUESTION # 12
You are an IC administrator for a large international company based in Indianapolis, IN. Matt, a manager who lives and works in Minneapolis is having issues with his Interaction Client configuration. He says the company directory has disappeared.
What is the best way to help Matt get his Interaction Client configured correctly?
Answer: D
NEW QUESTION # 13
When new users are added to your IC system, they receive an initial password of 1234. Since this isn't their network login, you don't require that they change their password when they first log in. Recently, a disgruntled former employee, John Doe, was caught making long distance calls through the IC system. You checked to ensure that John's user account was deleted. Upon further investigation, you find that John accessed the system using a current user's extension and password that had not been changed from 1234.
What three things can you do to prevent this from happening in the future? (Choose three.)
Answer: B,D,E
NEW QUESTION # 14
You are performing an IC server implementation. You would like all users to be able to answer calls, place calls on hold and disconnect calls.
What object allows you to configure these settings in the most efficient manner?
Answer: A
NEW QUESTION # 15
What must an Administrator configure in order to allow a user to take advantage of CIC Unified Messaging features?
Answer: B
NEW QUESTION # 16
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