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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:

Topic Details
Topic 1
  • Evaluate the similarities, differences, and relationships between Education Cloud account model considerations

Topic 2
  • Facilitate a successful implementation
  • Integration and Data Management

Topic 3
  • Decide when to use Education Cloud, other Salesforce solutions, community open source solutions, and third-party applications

Topic 4
  • Explain data management considerations
  • Install and configure Education Cloud

Topic 5
  • Evaluate integration considerations for connecting systems in an Education Cloud implementation
  • Distinguish between reporting solutions in Education Cloud

Topic 6
  • Demonstrate when a data analytics solution is appropriate
  • Explain the Education Cloud solution for K-12 customers

Topic 7
  • Locate community and open-source solutions and resources
  • Determine the solution set that satisfy customer requirements

Topic 8
  • Discuss the capabilities and considerations of Education Cloud
  • Design an appropriate and scalable solution for education customers


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Salesforce Certified Education Cloud Consultant Exam (WI21) Sample Questions (Q71-Q76):

NEW QUESTION # 71
A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase.
What is a standard feature of EDA?

  • A. Degree Auditing
  • B. Student Advising
  • C. Address Management
  • D. Event Management

Answer: C
NEW QUESTION # 72
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?

  • A. Map Salesforce custom objects to EDA objects.
  • B. Build applicable API customizations.
  • C. Choose a middleware tool to integrate EDA.
  • D. Export all existing Salesforce data.

Answer: A
NEW QUESTION # 73
A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?

  • A. Appointment Scheduling
  • B. Assignment Rules
  • C. Success Teams
  • D. Queue Management

Answer: D
NEW QUESTION # 74
A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers

  • A. Interaction Studio
  • B. Admissions Connect
  • C. Third-party form builder app
  • D. Digital Engagement

Answer: B,C
NEW QUESTION # 75
The Advancement office is replacing its old CRM system with Salesforce.
After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign.
Which critical factor should the consultant identify?

  • A. Cost of the implementation
  • B. Resource availability
  • C. Technical complexity
  • D. Staff cross-training

Answer: D
NEW QUESTION # 76
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