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SAP CC4HCX24 Exam Syllabus Topics:

Topic Details
Topic 1
  • SAP Marketing Cloud and Emarsys
  • SAP Customer Data Cloud
  • SAP Customer Experience LJ
  • The Intelligent Enterprise

Topic 2
  • Features and architecture of SAP Marketing Cloud
  • Features and architecture of SAP Customer Data Cloud

Topic 3
  • Different Commercial Models, Main pillars of SAP BTP
  • SAP Extension suite and its use cases, Side by Side Extensibility

Topic 4
  • Overview of the Intelligent Enterprise and its end-to-end business processes
  • Integration and extensibility options, SAP Emarsys, Customer Engagement

Topic 5
  • Integration with other solutions, Identity Sync, Gconnector
  • Features and architecture of SAP Sales Cloud and SAP

Topic 6
  • SAP Enterprise Consent and Preference Management
  • SAP Integration Suite, Integration solutioning advisory methodology (ISA-M)


SAP Certified Application Associate - Solution Architect for Customer Experience Sample Questions (Q64-Q69):

NEW QUESTION # 64
Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?Note: There are 2 correct Answers to this question.

  • A. Immediate reactions to customer behavior
  • B. Multilevel ad hoc programs
  • C. Building activities and event-driven journeys
  • D. Lifecycle campaigns for large contact lists

Answer: C,D
NEW QUESTION # 65
You are executing the recruit to retire end-to-end process Which activities do you need to perform in SAP SuccessFactors? Note: There are 3 correct Answers to this question.

  • A. Submit and approve timesheets
  • B. Monitor payroll process
  • C. Search for existing resources with required skills
  • D. Submit final time and expenses and close the project
  • E. Monitor costs and margins

Answer: A,B,C
NEW QUESTION # 66
You would like to quickly get started using SAP Customer Identity and Access Management for B2B Which of the following sequence of steps are correct?

  • A. 1. Initial setup 2. Creating an organization 3. Accessing the Delegated Admin Ul 4. Getting the authorization decision
  • B. 1. Accessing the Delegated Admin UI 2. Initial setup 3. Creating an organization 4. Getting the authorization decision
  • C. 1. Initial setup 2. Getting the authorization decision 3. Accessing the Delegated Admin UI 4. Creating an organization
  • D. 1. Initial setup 2. Accessing the Delegated Admin UI 3. Creating an organization 4. Getting the authorization decision

Answer: A
NEW QUESTION # 67
Which of the following statements apply to a Spartacus storefront in SAP Commerce Cloud?Note: There are 2 correct Answers to this question.

  • A. It is part of the accelerator templates in SAP Commerce Cloud.
  • B. It is highly coupled with the platform.
  • C. It communicates with the platform only through REST APis.
  • D. It is a JavaScript storefront for SAP Commerce Cloud.

Answer: C,D
NEW QUESTION # 68
Which of the following best describes Tactics in SAP Emarsys Customer Engagement?

  • A. Tactics are KPis available in Smart Insight dashboards.
  • B. Tactics are spend management marketing plans.
  • C. Tactics are program execution results.
  • D. Tactics are pre-built automation programs to achieve a specific goal.

Answer: D
NEW QUESTION # 69
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