SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation 認定 C-S4CSV-2208 試験問題 (Q37-Q42):
質問 # 37 Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated? Note: There are 2 correct answers to this question.
A. An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
B. A new item category called Credit Memo Request Item becomes available for service contract items.
C. Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.
D. A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
正解:C、D 質問 # 38 The scope item Service Quotation (4GA) can be used to create a service quotation for a customer. Which features are available? Note: There are 2 correct answers to this question.
A. A service quotation can automatically create a service order when accepted.
B. A service quotation can automatically create a service notification when accepted.
C. A service quotation can represent either a Fixed Price or a Time & Material cost estimate to a customer.
D. A service quotation can be automatically converted into a service contract with either Fixed Pricing or Time & Material-based pricing.
正解:B、D 質問 # 39 What is the primary goal of using a solution order in an SAP S/4HANA Cloud system?
A. To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.
B. To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.
C. To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.
D. To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.
正解:D 質問 # 40 The scope item Service Order Processing with SAP Field Service Management (49X) has been activated in your SAP S/4HANA Cloud system. A service technician enters hours spent on an activity using SAP Field Service Management and the manager approves. What document is automatically created in the SAP S/4HANA Cloud system?
A. A service notification
B. A service confirmation
C. A billing document request (BDR)
D. A service order
正解:A 質問 # 41 You are analyzing the integration between service contracts and billing functionality. What possibility does the SAP S/4HANA Cloud system offer when setting up this integration?
A. A billing plan that contains settlement rules can be assigned to the material master record representing the service used in a service contract.
B. Settlement rules can be assigned to a service contract during its creation with a billing plan assigned to the material master record representing the service.
C. A billing plan that contains settlement rules can be assigned to a service contract item during its creation.
D. A billing plan can be assigned to a service contract, with settlement rules assigned to the material master record representing the service.