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SAP C-C4H510-21 Certification Exam Topics:

Topic Areas Topic Details, Courses, Books
Data Management 8% - 12% Use data migration templates, troubleshoot data migration issues and understand mass data maintenance. Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.

Communication Channel and Knowledge Base 8% - 12% Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud.

Basic Setup Settings 8% - 12% Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations. Identify fine-tuning timeline and dependencies in the context of the overall project plan, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.

Service Objects > 12% Explain Registered Products & their usage in Service Tickets. Explain Installed Base & its usage in Service Tickets. Explain Warranty Management & its usage in Service Tickets.

Reporting 8% - 12% Leverage MS Excel with SAP Cloud for Customer reports, and identify different components of custom reports and interactive dashboards.

Maintenance Plan < 8% Explain Maintenance Plan & its usage in Service Tickets.


C-C4H510-21 Exam Certification Details:

Sample Questions: SAP C-C4H510-21 Exam Sample Question
Languages: English
Level: Associate

SAP C-C4H510-21 Exam Description:

The “SAP Certified Application Associate – SAP Service Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Service Cloud project implementation. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment. The certificate issued for passing this exam will be valid for 5 years. >> New C-C4H510-21 Exam Topics <<

Excellent New C-C4H510-21 Exam Topics - Valid C-C4H510-21 Exam Tool Guarantee Purchasing Safety

The SAP C-C4H510-21 certification is a valuable credential and comes with certain benefits. You can use Certified Application Associate – SAP Service Cloud 2111 exam certificate to inspire managers or employers. For many professionals, the SAP C-C4H510-21 Certification Exam will not only validate your expertise but also gives you an edge in the job market or the corporate ladder.

SAP Certified Application Associate – SAP Service Cloud 2111 Sample Questions (Q20-Q25):

NEW QUESTION # 20
Which settings can you control for the e-mail channel setup? Note: There are 3 correct answers to this question.

  • A. Mashup service
  • B. Channel type
  • C. Ticket type
  • D. Notification type
  • E. Channel direction

Answer: B,C,E
NEW QUESTION # 21
Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

  • A. Products
  • B. Accounts
  • C. Employees
  • D. Tickets

Answer: D
NEW QUESTION # 22
Question 4: Which of the following elements needs to be activated in the scoping? Note: There are 2 correct answers to this question.

  • A. Service Notification
  • B. Registered Products and Installed Bases
  • C. Sales Contact
  • D. Service Contract Management

Answer: A,D
NEW QUESTION # 23
Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. You can add custom fields in data sources and reports.
  • B. You can save report views and make them available to users.
  • C. You can use a console to write SQL statements.
  • D. You can access data base and check raw data in tables.

Answer: A,B
NEW QUESTION # 24
Which option do you have to mark a field as mandatory?

  • A. Page layout configuration
  • B. Use Key user tool adaptation
  • C. Disable personalization settings
  • D. Maintenance of access restrictions in the business role

Answer: B
NEW QUESTION # 25
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