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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution
Topic 2	Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap Given information gathered during discovery
Topic 3	Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution Identify design options and their associated risks
Topic 4	Determine how to further improve the solution to ensure business benefits are continuously realized Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 5	Define the incremental steps necessary to reach the recommended future end state that supports business outcomes choose the preferred method for integrating data across different clouds
Topic 6	Given a defined future state B2B multi-cloud solution architecture alongside business requirements Define the functional and technical solution
Topic 7	Eensure that stakeholders are appropriately enabled to manage the solution moving forward Define the strategy to migrate data

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q57-Q62):

NEW QUESTION # 57
Universal Containers (UC) is currently utilizing Salesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will often ask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

• A. Generate a new permission set that grants access to the Order object and assign it to the field service users.
• B. Provide the field service team with CPQ licenses to view Order data.
• C. Provide the field service team with a Sales Cloud license to view Order data.
• D. Generate a new profile that grants access to the Order object and assign it to the field service users.

Answer: A Explanation:
Generate a new permission set that grants access to the Order object and assign it to the field service users1. This way, you can provide granular access to specific fields and records without changing their existing profile or license. This can also improve performance by avoiding unnecessary queries and calculations for sharing.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect
NEW QUESTION # 58
Northern Trail Outfitters (WO) is transforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers

• A. Business Analyst
• B. Project Manager
• C. Field Service Agent
• D. Field Service Manager
• E. NTO employee representing a typical customer

Answer: A,B,E Explanation:
A RACI matrix is a tool that defines the roles and responsibilities of different stakeholders in a project or process1.
The RACI matrix has four categories: Responsible, Accountable, Consulted, and Informed12.
Responsible means that the stakeholder is directly involved in performing a task or making a decision12.
Accountable means that the stakeholder has ultimate authority and accountability for a task or decision12.
Consulted means that the stakeholder provides input or feedback on a task or decision12.
Informed means that the stakeholder is kept updated on the progress or outcome of a task or decision12.
NEW QUESTION # 59
Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamless customer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
What should a Solution Architect recommend to meet UC's business requirements?

• A. Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: 626 Commerce
• B. Phase 1: Sates Cloud -- Phase 2: B2B Commerce -- Phase 3: Salesforce Field Service
• C. Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3626 Commerce
• D. Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: 626 Commerce

Answer: A
NEW QUESTION # 60
Universal Containers (UC) wants to enhance the online purchase experience for its customers. The product and pricing information is managed in a separate ERP, while customer purchases are primarily triggered online through self-service. UC often offers promotions and discounts through various online seasonal events. UC wants the ability to provide customized quotes based on its relationship with the customer, as well as proactively process and monitor renewal and upgrade opportunities.
A Solution Architect has identified Sales Cloud, CPQ, Billing, and B2B Commerce as part of a potential multi-cloud solution.
Based on the above considerations, which option identifies the optimal data flow for this solution?

• A. Pricing and Product data should be pushed from ERP to CPQ and from there to B2B Commerce via the CPQ B2B Commerce Connector. Promotions should be handled in B2B Commerce. Invoice and Billing should be maintained in Billing and presented on B2B Commerce via a Lightning component.
• B. Pricing and Product data should be pushed from ERP to B2B Commerce via the CPQ B2B Commerce Connector to CPQ. Promotions should be handled in B2B Commerce. Invoice and Billing should be maintained in Billing and surfaced on B2B Commerce via a Lightning component.
• C. Pricing and Product data should be pushed from ERP to CPQ and from there to B2B Commerce via the CPQ B2B Commerce Connector. Promotions should be managed in CPQ as CPQ is the pricing master. Invoice and Billing should be managed in B2B Commerce and pushed to Billing.
• D. Pricing and Product data should be pushed from ERP to both CPQ and B2B Commerce, keeping single source of truth. Promotions should be handled in B2B Commerce. Invoice and Billing should be maintained in Billing and pushed to B2B Commerce.

Answer: A Explanation:
the CPQ B2B Commerce Cloud Connector is an unmanaged package that allows B2B Commerce and CPQ customers to sync products, pricing, quote requests, and orders in both clouds.
https://help.salesforce.com/s/articleView?id=sf.icxb2bcarttoquoteconnector.htm&language=enUS&type=5
NEW QUESTION # 61
Northern Trail Outfitters (NTO) is running a multi-cloud Salesforce implementation with lots of process integration between the clouds and other systems. During the project, NTO faces many challenges including a lack of agility and business value alignment, as well as silo-thinking. After trying different approaches, NTO begins to use Agile and is successful. The project manager now wonders what the recommended operating model would look like.
What should be a Solution Architect's first recommendation?

• A. NTO should set up an Operations team within IT to ensure proper management of the integrations going forward.
• B. NTO should establish a Scaled Agile Center of Excellence to continuously improve agility and time to market.
• C. NTO should set up a model of continuous backlog with teams aligned to the different products (capabilities) to improve efficiency.
• D. NTO should set up a model of continuous backlog with teams aligned to the different clouds to drive efficiency and team collaboration.

Answer: B Explanation:
A Scaled Agile Center of Excellence (LACE) is a small team of people dedicated to implementing the SAFe Lean-Agile way of working1. A LACE can be used to gather information, lead change, share best practices, and keep people on the same page as the organization moves forward2. A LACE is a cornerstone of successful transformations because it encourages continuity and manages expectations3.
By establishing a LACE, NTO can leverage the benefits of agile at scale, such as faster delivery, higher quality, lower costs, and happier customers31. A LACE can also help NTO overcome the challenges of silo-thinking and lack of alignment by fostering collaboration and communication across different teams and systems21.
NEW QUESTION # 62
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