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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

Topic	Details
Topic 1	Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution Given customer expectations around data volumes
Topic 2	Given a scenario in which the designed solution is being implemented Given a scenario in which the design document is being shared
Topic 3	Define the incremental steps necessary to reach the recommended future end state that supports business outcomes choose the preferred method for integrating data across different clouds
Topic 4	Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap Given information gathered during discovery
Topic 5	Given a defined future state B2B multi-cloud solution architecture alongside business requirements Define the functional and technical solution
Topic 6	Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method Synchronize data across systems to support a multi-cloud B2B solution
Topic 7	Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution Identify design options and their associated risks
Topic 8	Eensure that stakeholders are appropriately enabled to manage the solution moving forward Define the strategy to migrate data
Topic 9	Determine how to further improve the solution to ensure business benefits are continuously realized Given a scenario in which a customer wants a B2B multi-cloud solution

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q40-Q45):

NEW QUESTION # 40
Universal Containers (UC) is looking to implement a CPQ + 626 Commerce multi-cloud solution and use the CPQ 626 Commerce Connector to keep the two in sync. As part of this implementation, UC is looking to be able to have a streamlined product and pricing experience. As UC would like to sell product kits with tiered pricing through the self-service storefront, it would like to ensure this model can be supported effectively.
Which two considerations should a Solution Architect keep in mind for the implementation?
Choose 2 answers

• A. For the described multi-cloud solution, it is a best practice to set the CPQ precision to two decimal points.
• B. for supporting kits in the B2B Commerce Storefront, they need to create equivalent bundle products on the CPQ side.
• C. On the CPQ 826 Commerce Connector, the default mapping of tiered pricing in 826 Commerce is to Discount Schedules in CPQ.
• D. It is important to ensure the Price Rules run for Quotes initiated via 628 Commerce Storefront to maintain consistency in business rules being applied.

Answer: B,C
NEW QUESTION # 41
What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that project stakeholders are aligned with the project team on deliverables?

• A. Define and document the business value map with project stakeholders to capture the value provided by the implementation.
• B. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.
• C. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
• D. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.

Answer: B Explanation:
According to 1, customer-centric discovery is the Salesforce method for learning more about customers so you can gain insights into their business challenges and share those insights with them. A user journey map is a tool that helps you visualize how customers interact with your products or services across different channels and stages.
By defining and documenting the user journey map with project stakeholders, you can capture all the requirements for a multi-cloud implementation that aligns with the customer's goals and pain points2. You can also identify any gaps or opportunities for improvement in the customer experience.
NEW QUESTION # 42
A corporate bank has decided to use a multi-cloud solution to reduce time to market, showcase a 360-degree view of the bank's business customers, and improve CSAT rating by increasing channels for customer service. The CIO has asked to run a discovery workshop with one goal: understanding existing technical dependencies within the organisation.
What should a Solution Architect recommend as the top priority to start this journey?

• A. Plot the process map using Universal Process Notation (UPN) through workshops involving a diverse set of stakeholders.
• B. Plot the map of the current system landscape and identify key areas where the 626 multi-cloud solution will fit in.
• C. Plot the map or the future system landscape by making assumptions about the changes needed to improve customer satisfaction.
• D. Plot what the customer is thinking, doing, and feeling at the varying stages of their experience, and connect them to interactions with the bank.

Answer: A
NEW QUESTION # 43
Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to create dashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

• A. Partner Community license
• B. Customer Community Plus license
• C. Service Cloud license
• D. Sales Cloud license

Answer: A Explanation:
The Solution Architect should recommend a Partner Community license for this requirement. This license is designed for external partners and allows them to access and interact with Salesforce data and features, including submitting and viewing cases and tracking opportunities. Additionally, the Partner Community license includes the ability to create and view dashboards within the community.
https://help.salesforce.com/s/articleView?id=userslicensetypescommunities.htm&language=enUS&type=5
NEW QUESTION # 44
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectations and expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.
The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of the essence and the sales leader needs to have the ecommerce solution in place as soon as possible to capture market share in new geographies before other competitors move in. The executive team has promised prompt access to key stakeholders as needed.
What is the appropriate next step 'or the Solution Architect?

• A. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while the Solution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases.
• B. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined.
• C. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MVP.
• D. Propose a set of high-level design options with architecture diagrams depicting the potential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions.

Answer: A
NEW QUESTION # 45
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