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Avaya 72301X Exam Syllabus Topics:

Topic	Details
Topic 1	Describe the call flows for SIP Trunking and Remote Worker Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
Topic 2	Describe tools and logs to troubleshoot AES Explain the Branch Survivability and its configuration to achieve Survivability
Topic 3	Identify the key configuration steps for AES Describe the key configuration steps for Internet Friendly Gateway
Topic 4	Communication Applications Architecture Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
Topic 5	Communication Applications Troubleshooting Tools and Techniques Describing the function and configuration of Avaya Presence Service with Avaya Breeze®

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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q85-Q90):

NEW QUESTION # 85
In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)

• A. Automatic mode
• B. Summary-time mode
• C. Real-time mode
• D. Ladder mode
• E. Non real-time mode

Answer: A,C,E
NEW QUESTION # 86
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?

• A. 0
• B. 1
• C. 2
• D. 3
• E. 4

Answer: A
NEW QUESTION # 87
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?

• A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
• B. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
• C. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
• D. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.

Answer: D
NEW QUESTION # 88
Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)

• A. Java Telephony API (JTAPI)
• B. Telephony Server API (TSAPI)
• C. Far End Camera Control (FECC)
• D. Computer Supported Telecommunications Applications (CSTA)
• E. Media Stream Reservation Protocol (MSRP)

Answer: A,B,D
NEW QUESTION # 89
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

• A. Implement a solution.
• B. Identify a patch to fix the problem.
• C. Determine the cause.
• D. Update the Knowledge Management database.

Answer: C
NEW QUESTION # 90
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