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Salesforce Design and Build Integration Solutions Sample Questions (Q53-Q58):
NEW QUESTION # 53
A large enterprise customer operating in a high regulated industry is planning to implement Salesforce for customer facing associates in both Sales and Service, and back office staff. The business processes that Salesforce supports are critical to the business.
Salesforce will be integrated to multiple back office systems to provide a single interface for associates. Reliability and monitoring of these integrations is required as associates support customers.
Which integration solution should the architect consider when planning the implementation?
- A. Architect Services in back office systems to support callouts from Salesforce and build reliability, monitoring and reporting capabilities.
- B. Build a custom integration gateway to support back office system integrations and ensure reliability and monitoring capabilities.
- C. Decouple back office system callouts into separate distinct services that have inbuilt error logging and monitoring frameworks.
- D. Leverage Middleware for all back office system integrations ensuring real time alerting, monitoring and reporting capabilities.
Answer: D
NEW QUESTION # 54
Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?
- A. Salesforce B2C Commerce to Service Cloud Connector
- B. Mulesoft Anypoint Platform
- C. A REST API offered by Commerce Platform
- D. REST API offered by Salesforce Platform
Answer: A
Explanation:
https://help.salesforce.com/articleView?id=icxb2cconversationalcommerce_connector.htm&type=5
NEW QUESTION # 55
An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.
How is authentication achieved?
- A. Connect via Communities.
- B. Handle authentication in the code.
- C. Connect via Salesforce Connect.
- D. Handle authentication with login flows.
Answer: D
Explanation:
https://help.salesforce.com/articleView?id=namedcredentialsdefine.htm&type=5
NEW QUESTION # 56
Universal Containers (UC) currently owns a middleware tool and they have developed an API-led integration architecture with three API tiers. The first tier interfaces directly with the systems of engagement, the second tier implements business logic and aggregates data, while the third tier interfaces directly with systems of record. Some of the systems of engagement will be a mobile application, a web application, and Salesforce.
UC has a business requirement to return data to the systems of engagement in different formats while also enforcing different security protocols.
What should an Integration Architect recommend to meet these requirements?
- A. Implement an API gateway that all systems of engagement must interface with first.
- B. Enforce separate security protocols and return formats at the second tier of the API-led architecture.
- C. Enforce separate security protocols and return formats at the first tier of the API-led architecture.
- D. Leverage an Identity Provider solution that communicates with the API tiers via SAML
Answer: A
NEW QUESTION # 57
business requires automating the check and update of the phone number type classification (mobile vs. landline) for all in-coming calls delivered to their phone sales agents. The following conditions exist:
1. At peak, their call center can receive up to 100,000 calls per day.
2. The phone number type classification is a service provided by an external service API.
3. Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient).
A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on custom premise.
In order to implement these patterns and mechanisms, which component should an integration architect recommend?
- A. An API Gateway that authenticates requests from Salesforce into the Middleware(ETL/ESB).
- B. ConnectedApp configured in Salesforce to authenticate the middleware.
- C. IoConfigure Remote Site Settings in Salesforce to authenticate the middleware.
- D. Firewall and reverse proxy are required to protect internal APIs and resource being exposed.
Answer: B
NEW QUESTION # 58
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