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Avaya 72301X Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe the SIP Messages Sequence for Avaya Presence Services
  • Describe the call flow when Branch Survivability is active and explain the AES call flows

Topic 2
  • Communication Applications Troubleshooting Tools and Techniques
  • Describing the function and configuration of Avaya Presence Service with Avaya Breeze®

Topic 3
  • Describe tools and logs to troubleshoot AES
  • Explain the Branch Survivability and its configuration to achieve Survivability

Topic 4
  • Identify the key configuration steps for AES
  • Describe the key configuration steps for Internet Friendly Gateway

Topic 5
  • Communication Applications Architecture
  • Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues

Topic 6
  • Describe troubleshooting tools and techniques for Internet Friendly Gateway
  • Identify the call flow for Avaya Spaces Extension

Topic 7
  • Describe the call flows for SIP Trunking and Remote Worker
  • Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence


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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q82-Q87):

NEW QUESTION # 82
To log on the one-X Communicator to Avaya Aura Presence Services server, what do you enter in the IM and Presence / Server field of the one-X Communicator?

  • A. the management IP-Address of FQDN of Avaya Aura Session Manager (SM)
  • B. the SM100 IP-Address or FQDN of Avaya Breeze™ server
  • C. the SM100 IP-Address of FQDN of Avaya Aura Session Manager (SM)
  • D. the management IP-Address of FQDN of Avaya Breeze™ server

Answer: C Explanation:
Explanation
The SIP one-X Communicator needs to be configured to use a specific protocol and port when registering to Session Manager.Enter the IP address of the Session Manager virtual SM-100 card for Session Manager SIP Element.
References: Application Notes for Configuring Avaya AuraTM Presence
Services 6.0 with Avaya AuraTM Session Manager 6.0, and Avaya AuraTM Communication Manager for one-XTM Communicator clients as part of Avaya Unified Communication Mobile Worker Solution - Issue
1.0, page 30
https://www.devconnectprogram.com/fileMedia/download/dba93412-03c6-4fda-8d6a-280ae2193d6f
NEW QUESTION # 83
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

  • A. Avaya Tier 3
  • B. Third Party Support
  • C. Avaya Tier 2
  • D. Business Partners

Answer: A
NEW QUESTION # 84
To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)

  • A. Licensing mode
  • B. Installation status
  • C. WebRTC Service within Service Management > Services
  • D. Cluster Status
  • E. Configured certificates

Answer: A,C,D
NEW QUESTION # 85
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)

  • A. Access the TSAPI web interface to monitor AES.
  • B. Access the AES web console, and view the services status in the AES menu.
  • C. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
  • D. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
  • E. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.

Answer: B,E
NEW QUESTION # 86
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. Enable debug logging on SBCE and look in ipcs.log.
  • B. Enable traceFM with the STUN/TURN option enabled.
  • C. Enable traceHTTP with the STUN/TURN option enabled.
  • D. Enable traceSBC with the STUN/TURN option enabled.

Answer: D
NEW QUESTION # 87
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