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NEW QUESTION # 12
Which two components must be configured for CCE to begin routing the contact and start processing the call? (Choose two.)
Answer: C,E
NEW QUESTION # 13
Which two types of scripts can be created with the Script Editor? (Choose two.)
Answer: A,C
NEW QUESTION # 14
What are two possible Outbound Dialing Modes? (Choose two.]
Answer: A,E
NEW QUESTION # 15
What is the suggested mechanism to offer coaching to agents by supervisors?
Answer: B
NEW QUESTION # 16
Apart from CVP Call Studio, what are two other components that have a role in the VXML application's functioning? (Choose two.)
Answer: B,E
NEW QUESTION # 17
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