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Oracle 1z0-1003-22 Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe Activities and Activity Type Features
  • Resources and Resource Types

Topic 2
  • Explain the Usage of Filters within OFS
  • Inventory and Inventory Types

Topic 3
  • Explain the Capabilities of OFS Applications
  • Configure Resources and Resource Types

Topic 4
  • Describe Collaboration Features
  • Describe Routing Plan Capabilities
  • Explain the Usage of Work Skills

Topic 5
  • Describe Inventory Use and Inventory Types
  • Describe Users and User Type Settings

Topic 6
  • Explain Duration and Travel Statistics
  • Explain the Capabilities of OFS Forms


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Oracle Field Service 2022 Implementation Professional Sample Questions (Q78-Q83):

NEW QUESTION # 78
A company wants its technicians to be able to look for and pick up activities within a 10-mile radius of their current location. .
What configuration setting is required to support this 10-mile restriction?

  • A. Create an activity filter with the condition: 'Radius = 10' and enable technicians to apply that filter to their Activity Lists.
  • B. Set the 'Center Point Home Zone' radius in the routing plan to 10 miles.
  • C. Enable the technicians to select 'Show Resource Location on the Map' option in their Map views, with a 10-mile filter selection.
  • D. Set the 'Nearby Radius' parameter on the Business Rules screen to 10 miles.

Answer: C
NEW QUESTION # 79
Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?

  • A. The activity duration is set as 48 minutes when learned statistics are available
  • B. The activity duration is set as 48 minutes.
  • C. The activity duration is set as 48 minutes when no learned statistics are available.
  • D. The activity duration is set as 30 minutes.
  • E. The activity duration is set as 30 minutes when no learned statistics are available.
  • F. The activity duration is set as 30 minutes when learned statistics are available.

Answer: B
NEW QUESTION # 80
Which two statements are correct regarding the characteristics of an SLA window?

  • A. An SLA window indicates how long an activity should take to complete.
  • B. An SLA window indicates that there is enough time available within it to perform an activity.
  • C. An SLA window indicates when an activity should be completed.
  • D. An SLA window indicates when an activity should start.

Answer: C,D
NEW QUESTION # 81
A company very occasionally outsources some ad-hoc jobs to workers that are not employed directly by that company, and as such have created a new Resource Type in OFSC with the 'Resource is a contingent worker1 feature enabled.
Which three of the following are correct regarding how those contingent workers will be handled by OFSC?

  • A. Contingent workers will be included in quota calculations, but routing will not assign activities to them.
  • B. Contingent workers cannot participate in Teamwork within OFSC.
  • C. Contingent workers will be removed from the OFSC system if they have not activated a route m twelve continuous months.
  • D. Contingent workers' reported activity durations are not factored into company-wide statistics and estimations.
  • E. Routing may assign activities to them, but contingent workers will not be included in quota calculations.

Answer: B,D,E
NEW QUESTION # 82
A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.
They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.
What additional settings are required in the route plan to meet the desired behavior?

  • A. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal".
  • B. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".
  • C. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".
  • D. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High".

Answer: A
NEW QUESTION # 83
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