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Oracle 1z0-1003-22 Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe Quota, Capacity and Booking Options
  • Describe Resource and Resource Type Settings
Topic 2
  • Describe Inventory Use and Inventory Types
  • Describe Users and User Type Settings
Topic 3
  • Explain the Usage of Filters within OFS
  • Inventory and Inventory Types
Topic 4
  • Describe Activities and Activity Type Features
  • Resources and Resource Types
Topic 5
  • Describe the Custom Property Types
  • Explain the Calendar Capabilities in OFS
Topic 6
  • Explain the Capabilities of the Where's My Technician Theme
  • Describe Routing Optimization Options

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Oracle Field Service 2022 Implementation Professional Sample Questions (Q131-Q136):

NEW QUESTION # 131
A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day's daily extract file.
The supervisor must have those actions included in the previous day's daily extract.
What must be configured to enable those actions to be included in the previous day's daily extract?

  • A. Set the Overnight work value to 4 hours past midnight on the Business Rules screen.
  • B. Add the "Activity by Statuses" report to the Schedule Report menu item.
  • C. Add the "Shift" property to the resource daily extract configuration.
  • D. Set the BICS Settings on the Daily Extract screen to reflect the previous day.

Answer: D
NEW QUESTION # 132
A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

  • A. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
  • B. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
  • C. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.
  • D. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.

Answer: C
NEW QUESTION # 133
Which two statements are true regarding OIC-OFSC integration?

  • A. Using OIC to integrate OFSC with a customer's systems removes the need to develop custom middleware to integrate each system.
  • B. Each external system will still require custom code to integrate with OFSC, but OIC will provide a structural framework for the OFSC Inbound and Outbound APIs.
  • C. The OIC platform can only use REST-based adapters for OFSC integration; SOAP-based adapters will not function for the product combination.
  • D. The OIC platform can only use SOAP-based adapters for OFSC integration; REST-based adapters will not function for the product combination.
  • E. Field mapping and process flows between OFSC and external systems can be accomplished through OIC's GUI.

Answer: A,E
NEW QUESTION # 134
The "Activity has not been started X minutes after ETA" display warning is set to 10 minutes. An activity's ETA is 9:00, the current time is 9:20 and the activity has not yet been started. Which warning will take place as a result of that configuration setting?

  • A. The activity turns red, a Resource Tree warning appears, and a message scenario is launched (if configured).
  • B. A Resource Tree warning appears and a message scenario is launched (if configured).
  • C. The activity turns red
  • D. The activity turns red and a Resource Tree warning appears.

Answer: B
NEW QUESTION # 135
A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.
They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.
What additional settings are required in the route plan to meet the desired behavior?

  • A. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".
  • B. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High".
  • C. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal".
  • D. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".

Answer: C
NEW QUESTION # 136
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