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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

Topic	Details
Topic 1	Map process requirements to OmniStudio capabilities and explain the interaction between them Validate developed OmniScript processes to ensure client expectation alignment
Topic 2	Explain the purpose and benefits of Integration Procedures and DataRaptors Explain the basic structure of an OmniScript
Topic 3	Collect and group the customer 360 Information required to show to an end user Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools
Topic 4	Describe the benefits of using Calculation Matrices and Calculation Procedures and provide real examples Identify business process step requirements and map them to OmniScript Components
Topic 5	Create fit gap analyses between requirements and OmniStudio capabilities FlexCards to ensure they meet customer requirements needs

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Salesforce Certified OmniStudio Consultant Sample Questions (Q34-Q39):

NEW QUESTION # 34
A company has an existing OmniScript that agents use to create new billing accounts. It currently has three st to capture required information:
* Step 1: account name and legal number
* Step 2: billing cycle and monthly due date
* Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript?
Choose 2 answers

• A. Combine the three steps into one step
• B. Configure the save for later property
• C. Create a reusable OmniScript for this process
• D. Use a single DataRaptor to save the information

Answer: A,D
NEW QUESTION # 35
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?

• A. OmniStudio Action
• B. Calculation Matrices
• C. DataRaptor Turbo
• D. DataRaptor Transform

Answer: B
NEW QUESTION # 36
which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

• A. To retrieve text data and convert it to an integer
• B. To return output that is calculated differently based on the date
• C. To determine the list of products to display to a customer
• D. To apply the correct factor when determining a cost

Answer: B,D
NEW QUESTION # 37
An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?

• A. Grouped Calculation Matrix
• B. Aggregation Steps in a Calculation Procedure
• C. DataRaptor Transform with an interface Map
• D. Class-based Calculation Procedure

Answer: A
NEW QUESTION # 38
A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.
Which FlexCard feature should the consultant recommend to meet this requirement?

• A. States with conditions to filter by case status
• B. Child FlexCards in a parent FlexCard with the Group By property
• C. A Datatable element with the Group By property
• D. flyout with child FlexCards with conditions to filter by case status

Answer: C
NEW QUESTION # 39
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