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NEW QUESTION 47 A salesperson needs to know which subscription a customer has subscribed to or unsubscribed from when reviewing their account in Sales Cloud. However, Marketing Cloud needs to honor the unsubscribe action when it sends out emails. Which two steps should a Solution Architect take to meet these requirements? Choose 2 answers

  • A. Create a Journey activity to update the records in Sales Cloud.
  • B. Create a custom preference center that updates the records in Sales Cloud.
  • C. Implement the Marketing Cloud Connector to ensure the unsubscribe data is synced from Sales Cloud.
  • D. Use the out-of-the-box preference center in Marketing Cloud.

Answer: C,D   NEW QUESTION 48 A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and is seeking an order management solution. They process 2,000 orders per hour across their brands. The company has one B2C Commerce realm, two Salesforce core orgs, and two Marketing Cloud business units. The company is choosing between these three options for an order management tool: * Build an order management solution in B2C Commerce using order management APIs * Purchase Salesforce Order Management * Build a custom order management solution using their own development team Which three statements should a Solution Architect use to support using the Salesforce Order Management solution? Choose 3 answers

  • A. Salesforce Order Management shares the same database with Service Cloud while other solutions need to build additional integration.
  • B. Salesforce Order Management is a productized connector solution between B2C Commerce and Service Cloud; orders will be synchronized from the client B2C Commerce realm to multiple Salesforce Orgs without the need for customization.
  • C. The existing Service Cloud implementation team could extend the Salesforce Order Management product to the existing org.
  • D. B2C Commerce order management does not support complex or advanced use cases.
  • E. Salesforce Order Management synchronizes orders to and from B2C Commerce, which essentially replaces the Service Cloud Connector.

Answer: B,C,D   NEW QUESTION 49 A university has several small departmental organizations scattered across different colleges. Each of which has its own finances, business processes, and strategies that are sometimes at odds. They would like to introduce a university-wide communications strategy that allows their recruitment team to market to potential students globally while allowing each department to recruit existing students for its own programs. What should a Solution Architect recommend to meet their needs?

  • A. Marketing Cloud with multiple business units and a single Salesforce org with Divisions for consolidating existing departmental orgs
  • B. Marketing Cloud with multiple business units, Marketing Cloud Connect, and multiple existing Salesforce orgs
  • C. Marketing Cloud with Enterprise Communication Strategy and a single Salesforce org with Connected Campus for consolidating existing departmental orgs
  • D. Marketing Cloud with Enterprise Communication Strategy, Marketing Cloud Connect, and multiple existing Salesforce orgs

Answer: C   NEW QUESTION 50 ......