Forums » Challenges » HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8)
On Windows 10, one of the most annoying problems you can stumble upon is a black screen, because you won't see an error code or message printed on the screen to get a hint on where to start troubleshooting.
A black screen could happen for many reasons. It might be related to an issue with a recent graphics driver update, or it could occur during the installation of a feature update that includes a compatibility problem. It could also happen as a result of a buggy system update. Or it could be a hardware related issue with the display, connection, or video adapter. This article introduces A trick to help resolve this Problem
Check connection issues:
If the black screen appears before you can sign into the account, then it's likely a connection problem between the display and computer.
In this situation, re-check the physical connection and make sure both ends of the video signal cable are connected correctly, and it's using the correct output port. Disconnect the video signal cable from both, reconnect it again, and move the mouse to see if the display wakes up.
Also, make sure that the monitor is receiving power, and the power button is turned on. (You may need to check your manufacturer support website for more specific details.)
If you have multiple video outputs, try to switch the connection to a different port and move the mouse around or press any key on the keyboard to wake up the display. Sometimes, a driver update could include changes, which can send the video signal to the wrong port (DisplayPort, HDMI, DVI, Thunderbolt, VGA) (In this Way You can Try DriverEasy Serial Key Crack).
If the system has a discrete and integrated graphics card, you can switch the connection to the embedded video processor to confirm whether the problem is with the discrete card. Also, many times, after a system or BIOS (basic input/output system) update, the discrete video card might get disabled, and you'll need to re-enable in the motherboard settings.
When using an external monitor, you can open the onboard monitor settings and increase the brightness as it may be the reason for the black screen. While in the settings menu, it's also a good idea to check if the monitor uses the correct input. (If you don't know how to access your monitor settings, check your manufacturer support website for specific details.)
If you have a laptop, use the keyboard shortcut to increase the display brightness. Usually, you'll need to click the Function (Fn) key and one of the Functions keys (such as F8 or F10).
You can also try to connect the monitor to a different computer or use a different video signal cable (DisplayPort, HDMI, DVI, VGA, or Thunderbolt) to determine if you're dealing with a broken display or video card, or damaged cable.
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