If you are stuck and want to resolve HP OfficeJet Pro 6978 not printing color. And to fix such issues, you are supposed to follow and apply a few important steps and instructions. You can go through the steps: First of all, you are supposed to open device and printers Now, you can simply click on the start button And then, you should go to the start button Now, you should click on the devices and printers Now, you must right-click the printers that you wish to use And then click on printing preferences Now, you must click on ok And then, under the printer option as well, you must click on ok Follow and apply a few important steps and instructions to resolve and troubleshoot all your problems. Go through the steps to resolve your issues now.