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Salesforce Certified Sales Cloud Consultant Sample Questions (Q215-Q220):

NEW QUESTION # 215
The sales management team at Northern Trail Outfitters (NTO) wants to monitor the progress of high-value sales deals and enable collaboration with cross-functional teams to help remove any obstacles. Which feature should a consultant recommend to meet these requirements? Choose 2 answers:

• A. Enable Big Deal Alerts.
• B. Enable Chatter feed on similar opportunities.
• C. Use opportunity update reminders.
• D. Allow Chatter feed tracking on opportunities.

Answer: A,D
NEW QUESTION # 216
Universal Containers (UC) does business with a Contact associated with a specific Account with the Contact Role of executive. The Contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to the Contact on both Accounts.
What should the consultant recommend?

• A. Change the Contact record type to multi-account
• B. Select Allow users to relate a Contact to multiple Accounts in Account
• C. Create a new Contact record for the Contact related to the nonprofit Account
• D. Create a new lookup field on the Contact record to associate the executive to the nonprofit.

Answer: D
NEW QUESTION # 217
Cloud Kicks (CK) wants to ensure Opportunity are associated with the relevant marketing Campaign In the past, CK has struggled to evaluate marketing Campaign ROI.
Which process improvement should the consultant recommend?

• A. Ensure the Opportunity is associated with an Account record.
• B. Validate that the Primary Campaign Source field on Opportunity records is populated.
• C. Ensure the Type field on Opportunities reflects the Campaign source.
• D. Leverage the Probability(%) field on Opportunities to forecast revenue.

Answer: D
NEW QUESTION # 218
Cloud Kicks' sales productivity is on the decline, while its competitors are doing great. The Consultant has suggested Einstein Opportunity Insights. Which three insights can this provide? Choose 3:

• A. Sentiment Analysis
• B. Deal Prediction
• C. Follow-up reminders
• D. Key Moments
• E. Opportunity Representative Score

Answer: B,C,D
NEW QUESTION # 219
Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.
Which two steps should the consultant take to resolve this issue?
Choose 2 answers

• A. Activate the products
• B. Add the products to the price book.
• C. Share the products with sales reps.
• D. Add the products to a product family.

Answer: A,B
NEW QUESTION # 220
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