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SAP C-S4CSV-2208 Exam Syllabus Topics:

Topic Details
Topic 1
  • Describe the concepts of Business Process Testing and prepare and execute a Business Process Test Plan
  • SAP Field Serv Mngmt (?49X?) and Service Quotation (?4GA?)

Topic 2
  • Identify Key Solution configuration settings for integration
  • Service Delivery Issue Analysis (?43A?) and Service Management Overview (?43B?)

Topic 3
  • Describe the RISE with SAP strategy and the solution scope of SAP S
  • 4HANA Cloud (public)
  • Perform core user management in RISE with SAP S
  • 4HANA Cloud

Topic 4
  • Identify the implementation phases and scope and perform key Guided Configuration
  • Procurement for Service Management (?3NI?)

Topic 5
  • Describe the SAP Activate Implementation Methodology
  • Describe best practices for managing data migration between release lifecycles

Topic 6
  • Implementation and Configuration for Scope Items Related to Service Operations and Processes
  • Identify Self-Service Configuration UIs for data migration

Topic 7
  • Implement configuration for Service Contract Management (?3MO?)
  • Describe the concepts of extensibility and integration and their implementations

Topic 8
  • Cloud Security, GDPR, and Identity Access Management
  • Service Order Management and Monitoring (?3D2?)


SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation Sample Questions (Q54-Q59):

NEW QUESTION # 54
Where can you find the additional configuration steps that are required to be able to test and work with scope item Service Contract Management with Advanced Variant Configuration (6GU)?

  • A. In the self-service configuration user interface (SSCUI) for scope item Service Contract Management with Advanced Variant Configuration (6GU).
  • B. In the set-up instructions for scope item Service Contract Management with Advanced Variant Configuration (6GU).
  • C. In the test script for scope item Service Contract Management with Advanced Variant Configuration (6GU).
  • D. In the process flow diagram for scope item Service Contract Management with Advanced Variant Configuration (6GU).

Answer: B
NEW QUESTION # 55
The scope item SAP Field Service Management (49X) has been activated.
Which integration features exist with the integration between SAP S/4HANA Cloud and SAP Field Service Management?
Note: There are 2 correct answers to this question.

  • A. Initiating billing in SAP Field Service Management updates the billing status of the service order in SAP S/4HANA Cloud.
  • B. The service order is replicated to a service order in SAP Field Service Management with the same document number as it has in SAP S/4HANA Cloud.
  • C. Once a technician is assigned, the technician is automatically updated in the corresponding service order document in SAP S/4HANA Cloud.
  • D. After releasing the service order, a service call and the corresponding activities are automatically created in SAP Field Service Management.

Answer: B
NEW QUESTION # 56
You defined a service contract in SAP S/4HANA Cloud.
What is the effect of this service contract on service order creation?
Note: There are 2 correct answers to this question.

  • A. For service orders, automatic service contract determination is available whenever a user creates a new service order for the customer for which the contract was created.
  • B. Service orders need to be created via an application programming interface (API) in which the service contract is referenced.
  • C. Customer-specific price agreements are copied from the service contract to the service order, when creating a service order referencing the service contract.
  • D. The service contract contains a detailed description of all services provided, but customer-specific price agreements need to be maintained in every service order.

Answer: C
NEW QUESTION # 57
Which of the following security measures is the customer responsible for?

  • A. Application-level user management
  • B. Deactivation of SAP administrative users
  • C. API management
  • D. Change logging through audit trails

Answer: A
NEW QUESTION # 58
A repair order in your SAP S/4HANA Cloud system is released.
What type of item triggers the automatic creation of a purchase requisition?

  • A. Service part item
  • B. Repair service
  • C. Expense item
  • D. Service entry sheet

Answer: A
NEW QUESTION # 59
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