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Avaya 72301X Questions Answers - Latest Braindumps 72301X Book
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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q76-Q81):
NEW QUESTION # 76
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
- B. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
- C. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
- D. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
Answer: B
Explanation:
Explanation
https://documentation.avaya.com/es-LA/bundle/AdministeringAvayaSBCE_r7.2.2/page/TraceSBC-Command.ht
NEW QUESTION # 77 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
- B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.
- C. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
- D. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
Answer: B
Explanation:
Explanation
Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.
NEW QUESTION # 78
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?
- A. Avaya Aura System Manager command line, run thestatus servicecommand.
- B. Avaya Breeze ™ command line, and run thestatus servicecommand.
- C. Avaya Aura System Manager web GUI, and navigate to Breeze Dashboard.
- D. Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.
Answer: C
NEW QUESTION # 79
A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.
Which Discipline in 8D Methodology describes the action of the Network Administrator?
- A. D4
- B. D1
- C. D2
- D. D3
Answer: A
NEW QUESTION # 80
Which statement about Avaya Tier 2/Business Partners is true?
- A. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
- B. They immediately escalate to Tier 3 as issue is encountered.
- C. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
- D. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
Answer: D
NEW QUESTION # 81
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