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The price of the 6210 exam is $125 USD.

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Avaya Aura Contact Center Implementation 6210 Exam

Avaya Aura Contact Center Implementation 6210 Exam validates the ability to describe your Avaya platform and the integration with a ACC component identify the server hardware requirements for Avaya a contact center installation. It also deals with the ability to configure the Microsoft Windows Server 2012 Operating System for an ACC installation and explain how to perform a database backup and restore database files. Contact Center Managers and Contact Center Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.

Avaya Aura® Contact Center Implementation Exam Sample Questions (Q123-Q128):

NEW QUESTION # 123
Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.
Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

  • A. OD application steps can include call treatments, such as music or ringback.
  • B. OD applications can provide call routing, such as skill-based routing.
  • C. OD allows you to view real-time statistics for each skillset.
  • D. OD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.

Answer: B,C,D Explanation:
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/101017364
NEW QUESTION # 124
After completing the Avaya Aura Contact Center installation, you want to display the installation log.
What is the path to the log?

  • A. D:\Avaya\Logs\Sysops
  • B. C:\Avaya\Logs\Sysops
  • C. C:\Logs\Sysops
  • D. D:\Avaya\Logs\PVI

Answer: A
NEW QUESTION # 125
When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS),
CCMS matches the message with one of the configured Route Points URIs.
CCMS then anchors the customer call to a port on which component?

  • A. Avaya Aura Midsize Enterprise (ME)
  • B. Avaya Aura Communication Manager
  • C. Avaya Aura Media Server
  • D. Call Pilot

Answer: B
NEW QUESTION # 126
Which Orchestration Designer intrinsic is used for Multimedia contacts?

  • A. CONTACT TYPE
  • B. WAIT
  • C. QUIT
  • D. LOG

Answer: A
NEW QUESTION # 127
After the Avaya Aura Media Server High Availability (HA) pair is formed, several Element Manager pages display new features that reflect the new paired High Availability state/status.
In the primary AAMS Element Manager navigation pane, which three features do you need to status? (Choose three.)

  • A. Ensure only two nodes are listed.
  • B. Ensure one Element Role is listed for both the Active and Standby server.
  • C. Ensure no alarms are listed in the Alarm Description column.
  • D. Ensure one Element Role is listed for both the Primary and Backup server.

Answer: A,B,D
NEW QUESTION # 128
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