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Salesforce Certified-Business-Analyst Exam Syllabus Topics:

Topic	Details
Topic 1	Given a scenario, manage competing priorities to obtain sign-off from stakeholders Contrast the difference between acceptance criteria vs. definition of done
Topic 2	Apply understanding of hierarchical process mapping to engage stakeholders at different levels of an organization Apply governance on agreed future state processes to control scope
Topic 3	Guide UAT and manage the results to determine whether the solution meets the requirements Analyze the customer's Salesforce environment to identify opportunities and constraints
Topic 4	Define and prepare the User Acceptance Test plan to confirm the solution meets the business requirements Demonstrate how to define the scope of a complex business process and break it down into manageable steps
Topic 5	Analyze and document a business process to elicit requirements and identify resources to visualize a future state Document requirements in a version controlled repository to manage scope
Topic 6	Understand and explain Business Analyst roles and responsibilities in different phases of the implementation lifecycle Given a scenario, choose the most effective technique for eliciting business needs from stakeholders
Topic 7	Distinguish between requirements vs. user stories to engage business and technical stakeholders Demonstrate knowledge of Salesforce capabilities and its potential to recommend solutions to the business
Topic 8	Discover how a customer is leveraging and benefiting from Salesforce products to establish the current state Given a scenario, make a go no-go release decision when new business or technical issues arise
Topic 9	Document user stories in a version controlled repository to manage scope Explain how to move from current state analysis to an agreed future state design

>> Standard Certified-Business-Analyst Answers <<

Salesforce Standard Certified-Business-Analyst Answers - 100% Pass-Rate Certified-Business-Analyst Reliable Test Testking and Realistic Pass Salesforce Certified Business Analyst Exam Guarantee

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Salesforce Certified Business Analyst Exam Sample Questions (Q140-Q145):

NEW QUESTION # 140
A sales manager express frustration that the sales team is failing to enter calls in salesforce. The manager is hoping to resolve the issue quickly and has limited time and budget to complete revamp existing tools and process, the sales manager reaches out to the business analyst (BA) for recommendation.
What should the BA do next?

• A. Engage a developer to scope a custom solution.
• B. Export a weekly report of user activity.
• C. Research third-party apps on the AppExchange.

Answer: C
NEW QUESTION # 141
Northern Trail Outfitters has decided to implement Sales Cloud. A business analyst (BA) has been assigned to document the requirements for this project.
What should the BA include in these requirements?

• A. Test scripts to validate requirements
• B. Detailed documentation of technical solution
• C. High-level description of required functionality

Answer: C
NEW QUESTION # 142
Sales leadership at 230Cloud Kicks (CK) is concerned about the limited adoption of Salesforce at the company. Salesforce implementation includes many custom pages. Multiple users have complained about wa.t.ng a long time for key functionality to display

• A. Enable Debug Logs.
• B. Run the Lightning page layout.
• C. Monitor the Lightning Usage App.

Answer: C
NEW QUESTION # 143
A business analyst (BA) at Universal Containers is conducting discovery sessions for implementing Experience Cloud. The key stakeholders have been assembled. The user stories have been written.
What should the BA do next?

• A. Plan the sprint schedule.
• B. Write the test scripts.
• C. Define the acceptance criteria

Answer: C
NEW QUESTION # 144
The business analyst (BA) at Cloud Kicks is deep in planning activities for its Commerce Cloud implementation project. The project sponsor asks the team to adjust their efforts due to budgetary constraints.
What should the BA do next?

• A. Validate requirements.
• B. Organize requirements.
• C. Prioritize requirements.

Answer: C
NEW QUESTION # 145
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