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C-C4H520-02 Exam Certification Details:
| Level: | Associate |
| Exam: | 80 questions |
| Languages: | English |
>> Standard C-C4H520-02 Answers <<
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SAP C-C4H520-02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Smartforms > 12% | Explain the features of Smartforms module and locate /create templates. |
| Business Rules < 8% | Know the advantages of using business rules and how to use them along with some use cases. |
| Workforce management > 12% | Outline the features of Workforce Managment and know how to create and assign a service call. |
| Master Data Management 8% - 12% | Explain all the components of Master Data Managment and know how the data model is used within SAP Fiend Service Management. |
| Analytics and Reports 8% - 12% | Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes. |
| Administration: Permissions and Configurations 8% - 12% | Know the basic features of administartion modules and where to access company settings, business rules and permission settings. |
SAP Certified Application Associate - SAP Field Service Management 2005 Sample Questions (Q35-Q40):
NEW QUESTION # 35
What can you do using the data loader in the Master data module? Note: There are 3 correct answers to this question.
- A. Overwrite data records
- B. Read Data Records
- C. Merge Data Records
- D. Delete data records
- E. Create data records
Answer: A,C,E
NEW QUESTION # 36
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Enter materials used
- B. Release Assignments
- C. Define Core hours.
- D. Create Technician Skills
Answer: B,D
NEW QUESTION # 37
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.
- A. Priority
- B. Equipment
- C. Contact
- D. Business Partner
Answer: D
NEW QUESTION # 38
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be exported in XML format.
- B. The template can be assigned to an activity.
- C. The template can be edited.
- D. The template can be assigned to an equipment.
Answer: A,C
NEW QUESTION # 39
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.
- A. From the Equipment menu after checkout
- B. From the Efforts menu by selecting the activity object type
- C. From the Home page menu by creating a manual entry
- D. From the activity record after the workflow step is set to Finished
- E. From the activity menu by creating a manual entry
Answer: B,C,E
NEW QUESTION # 40
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