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The following will be asked from you in the SERVICENOW CIS-CSM exam dumps:
>> ServiceNow CIS-CSM Exam Cram Questions <<
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NEW QUESTION # 37
Matching rules enhance assignment capability by ____________________.
Answer: D
NEW QUESTION # 38
What are the types of units used to measure entitlements? (Choose two.)
Answer: A,D
NEW QUESTION # 39
What one of the following is optional when creating a Catalog workflow?
Answer: A
Explanation:
Explanation
NEW QUESTION # 40
Agents and managers cannot create knowledge articles from Community questions.
Answer: A
Explanation:
The ownership group for this knowledge article. An ownership group consists of a group of members and a manager who are responsible for approvals, ensuring article quality, and feedback tasks. Ownership groups can publish, edit, and retire knowledge articles that they are associated with.
Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge- management/task/create-knowledge-article.html
NEW QUESTION # 41
Partner admin contacts have access to the data of both their partner accounts and customer accounts.
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/ customer-service-management/reference/r_RolesInstalledWithCustomerService.html
NEW QUESTION # 42
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